Ortto
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Ratings and Reviews 3 Ratings
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What is Touchpoint Dashboard?
We focus on improving customer experience consulting, developing employee engagement programs, charting customer journeys, and guiding organizational changes. By creating a distinctive customer experience strategy and executing it effectively, you can elevate your position in the market. As a leading consultancy in customer experience, we have introduced Customer Types along with a revamped interface in the Touchpoint Dashboard. This new feature enables users to create, manage, and associate different customer categories seamlessly within their journey maps, making the process more efficient. The enhanced interface simplifies previously intricate interactions, making it easier for users of the Touchpoint Dashboard to navigate. "Now our users can assign specific touchpoints to all customers, segments, personas, employees, individuals, and any other group they wish to represent," stated Peter Haid, Chief Product Officer of Touchpoint Dashboard. "This feature elegantly and flexibly humanizes customers within their journey maps, which I find truly valuable." This upgrade not only boosts user engagement but also promotes a more profound understanding of customer relationships, ultimately leading to more tailored strategies that resonate with diverse audiences. As such, the integration of these enhancements marks a significant leap forward in how businesses can connect with their customers.
What is Ortto?
Integrate your data effectively, categorize your audience, deliver smooth experiences, and easily monitor your performance. The use of no-code integrations enables you to consolidate data from various sectors like finance, marketing, sales, support, and product into a unified customer profile. This consolidation highlights the actions that hold the greatest significance for your business. Audience segmentation is an invaluable strategy that empowers you to reach targeted groups based on a mix of demographic, firmographic, behavioral, and transactional data. Crafting the right message for the appropriate individual at the ideal moment is crucial. Delivering hyper-personalized omnichannel experiences that resonate with your audience throughout the entire customer journey offers a unique opportunity for engagement. Intelligent automation can create interactions that feel genuinely human, enhancing the overall experience. Data should simplify decision-making rather than complicate it. With the aid of visual analytics and insightful reports, your entire team can engage in data-driven decisions, while tailored dashboards ensure you remain focused on your objectives. Ultimately, embracing a data-centric approach is essential for fostering growth and enhancing customer relationships.
Integrations Supported
BitBlox
Deadline Funnel
Gravity Data
GrowthScore
HubSpot CRM
Hyperise
Infinite Connect
Integrate.io
LeadPro
Pipedrive
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
$199 per month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Strativity Group
Company Location
United States
Company Website
strativity.com
Company Facts
Organization Name
Ortto
Date Founded
2015
Company Location
Australia
Company Website
ortto.com
Categories and Features
Customer Journey Mapping Tools
Collaboration
Customer Profiles
Data Import / Export
Surveys & Feedback
Templates
Categories and Features
Account Based Marketing
Analytics
Campaign Personalization
Customer Segmentation
Engagement Monitoring
Lead Nurturing
Lead Scoring
Progress Tracking
AI Marketing
Not specified
Campaign Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Customer Data Platforms (CDP)
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
GDPR Compliance
Customer Journey Mapping Tools
Action Management
Behavioral Analytics
Customer Profiles
Templates
Demand Generation
Not specified
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Email Template Design
Not specified
Lead Capture
Dashboard
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms
Lead Generation
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Visitor Identification
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Source Tracking
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
ROI Tracking
Website Analytics
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Website Visitor Tracking
Mobile Marketing
Contextual Targeting
Email Marketing
Engagement Monitoring
Location-Based Marketing
Push Notifications
Text Messaging
Retargeting
A/B Testing
Audience Targeting
Behavioral Targeting
Conversion Tracking
Geo Targeting
Mobile Retargeting
Personalization
Social Media Retargeting
Sales Enablement
Collaboration
Contact Management
Content Management
Goals / Quota Management
Lead Management
Territory Management
SMS Marketing
Artificial Intelligence
Reporting/Analytics