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What is Touchpoint MX?
Enhance your customer engagement approach with a groundbreaking omni-channel marketing solution that surpasses conventional methods. With TouchpointMX, you can not only charm your clientele but also evaluate the success of your marketing efforts while increasing your profits. Convert occasional shoppers into loyal brand supporters and maximize your return on investment simultaneously. Combine the flexibility of customized emails with sophisticated automated segmentation for more focused communication. Transition from typical monthly newsletters to energetic, nuanced messaging that shortens the sales cycle, strengthens customer loyalty, and encourages repeat purchases through TouchpointMX. Moreover, expand your communication directly to customers via SMS, making your content easily accessible. The platform provides adaptable surveys, including NPS collection and multiple-choice questions, specifically designed to collect valuable feedback tailored to your unique requirements, which will significantly improve both your business outcomes and customer experiences. By utilizing these innovative tools, you will not only fulfill your customers' expectations but also surpass them, setting the stage for ongoing growth and prosperity. In doing so, you create a more profound connection with your audience, which ultimately leads to a more sustainable and impactful business model.
What is Factoreal?
Every marketer has the capability to thrive when equipped with effective tools. Factoreal presents itself as a holistic omnichannel customer engagement platform tailored for marketers' needs. So, what makes Factoreal a standout choice? Its intuitive design simplifies the process, enabling marketers to craft engaging and unique customer experiences without needing advanced technical skills. By adopting an omnichannel strategy, Factoreal connects with customers at every interaction point, whether it's through email, social media, chat apps, or traditional messaging. Additionally, the platform alleviates the often daunting challenges of marketing automation by providing insights that are clear, relevant, precise, and actionable. The journey starts with building a strong foundation of your contacts, followed by refining your audience for enhanced targeting. You can seamlessly manage customer journeys using conversational interfaces, while also keeping track of your expenditures through the Wallet feature. Ultimately, Factoreal equips users to design and automate customer journeys that resonate with their vision, ensuring cohesive experiences across all customer touchpoints. With such a comprehensive suite of features, marketers have the opportunity to revolutionize their strategies and significantly boost engagement like never before, leading to improved customer loyalty and satisfaction.
Integrations Supported
Shopify
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$89 per user, per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Touchpoint Group
Date Founded
2001
Company Location
New Zealand
Company Website
www.touchpointmx.com
Company Facts
Organization Name
Factoreal
Date Founded
2019
Company Location
United States
Company Website
www.factoreal.com
Categories and Features
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Categories and Features
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking