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What is Touchpoint MX?

Enhance your customer engagement approach with a groundbreaking omni-channel marketing solution that surpasses conventional methods. With TouchpointMX, you can not only charm your clientele but also evaluate the success of your marketing efforts while increasing your profits. Convert occasional shoppers into loyal brand supporters and maximize your return on investment simultaneously. Combine the flexibility of customized emails with sophisticated automated segmentation for more focused communication. Transition from typical monthly newsletters to energetic, nuanced messaging that shortens the sales cycle, strengthens customer loyalty, and encourages repeat purchases through TouchpointMX. Moreover, expand your communication directly to customers via SMS, making your content easily accessible. The platform provides adaptable surveys, including NPS collection and multiple-choice questions, specifically designed to collect valuable feedback tailored to your unique requirements, which will significantly improve both your business outcomes and customer experiences. By utilizing these innovative tools, you will not only fulfill your customers' expectations but also surpass them, setting the stage for ongoing growth and prosperity. In doing so, you create a more profound connection with your audience, which ultimately leads to a more sustainable and impactful business model.

What is ODOSCOPE?

We help organizations effortlessly understand the needs of their users, engage with them on a personal level, and significantly enhance their strategies. Our methodology highlights the most appealing products tailored to each user, irrespective of the time or point of interaction. ODOSCOPE acts as a premier platform for customer engagement, providing a seamless experience of personalized interactions meticulously crafted for individual users across all touchpoints. By harnessing ODOSCOPE's state-of-the-art real-time AI technology, businesses can elevate customer lifetime value, leading to increased revenues and markedly lower costs. Serving as a contracted data processor, ODOSCOPE efficiently integrates all internal and available external data into a unified platform that includes product specifications, stock and pricing details, customer insights, behavioral trends, socio-demographic information, and various situational data. This customer engagement solution empowers enterprises of all sizes to make the most of their existing data, promoting context-aware real-time decision-making and rapid business insights. As a result, ODOSCOPE revolutionizes how companies cultivate interactions with their customers, setting the stage for deeper relationships and sustained growth over time. In an era where personalized experiences are paramount, ODOSCOPE stands out as an indispensable tool for businesses aiming to thrive in a competitive landscape.

Media

Media

Integrations Supported

AT Internet
Adobe Analytics
Econda
Google Analytics
Magento
Matomo
Salesforce Agentforce Commerce
Shopify
Spryker
WooCommerce

Integrations Supported

AT Internet
Adobe Analytics
Econda
Google Analytics
Magento
Matomo
Salesforce Agentforce Commerce
Shopify
Spryker
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Touchpoint Group

Date Founded

2001

Company Location

New Zealand

Company Website

www.touchpointmx.com

Company Facts

Organization Name

ODOSCOPE

Date Founded

2015

Company Location

Germany

Company Website

www.odoscope.com

Categories and Features

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Categories and Features

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

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