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What is Touchpoint?

Touchpoint is a customer relationship management (CRM) tool designed specifically for small to medium-sized enterprises, integrating sales, marketing, and support functionalities to enable users to oversee all customer interactions through one comprehensive dashboard. With Touchpoint Promote, you can effortlessly design and dispatch SMS or email marketing campaigns. Touchpoint Sell offers a straightforward CRM experience that streamlines sales processes, ultimately helping to secure additional deals. Touchpoint Serve ensures outstanding customer service while providing a unified view of all customer interactions. Touchpoint Collaborate enhances productivity by facilitating efficient teamwork through its collaboration feature. Additionally, Touchpoint Connect allows businesses to engage with customers and partners across various communication channels, including emails and SMS. This multifaceted approach not only improves customer relationships but also drives overall business success.

What is Auro CRM?

Remove obstacles and work together as a cohesive unit to guarantee a smooth experience for your clients throughout their entire interaction. Recognize potential prospects, create strategies for the sales funnel, automate relevant tasks, and gather actionable insights to accelerate deal closures. Design customized campaigns that not only draw in leads but also foster retention, engage authentically, and improve the overall customer experience. Tackle customer questions and resolve challenges through a collaborative platform that offers a holistic view of the customer journey. Generate in-depth reports to identify patterns, trends, and opportunities, prioritize tasks, and execute an effective customer satisfaction strategy. Auro CRM utilizes Suite CRM, a top-tier open-source CRM solution, as a core component of its platform, striving to incorporate its powerful features instead of starting from scratch. By leveraging the advantages of Suite CRM, Auro CRM assures that users can take advantage of a proven system while boosting their operational effectiveness and enhancing customer interactions. This integration not only streamlines processes but also paves the way for ongoing improvements in client relationships.

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Integrations Supported

K3 Fashion
Pushpay
Shogo

Integrations Supported

K3 Fashion
Pushpay
Shogo

API Availability

Has API

API Availability

Has API

Pricing Information

$39
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Touchpoint

Date Founded

2022

Company Location

Estonia

Company Website

www.touchpoint.com

Company Facts

Organization Name

Brainvire

Date Founded

2001

Company Location

United States

Company Website

www.aurocrm.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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