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What is Touchpoint?

Touchpoint is a customer relationship management (CRM) tool designed specifically for small to medium-sized enterprises, integrating sales, marketing, and support functionalities to enable users to oversee all customer interactions through one comprehensive dashboard. With Touchpoint Promote, you can effortlessly design and dispatch SMS or email marketing campaigns. Touchpoint Sell offers a straightforward CRM experience that streamlines sales processes, ultimately helping to secure additional deals. Touchpoint Serve ensures outstanding customer service while providing a unified view of all customer interactions. Touchpoint Collaborate enhances productivity by facilitating efficient teamwork through its collaboration feature. Additionally, Touchpoint Connect allows businesses to engage with customers and partners across various communication channels, including emails and SMS. This multifaceted approach not only improves customer relationships but also drives overall business success.

What is SalesForge CRM?

SalesForge CRM transforms Jira into an all-encompassing platform for managing sales and relationships effectively. Being a fully native application built on Forge, it functions securely within the Atlassian ecosystem, empowering both sales and project teams to work together smoothly without having to switch between various systems. Key Features & Capabilities - Management of Lead & Deal Pipelines - Comprehensive Contacts, Accounts & Customer Records - Built-in Email Functionality & Templates - Secure and Forge-Native Data Management - Enhanced Team Collaboration & Visibility With the introduction of SalesForge CRM, teams working in Jira can easily manage their sales processes, customer engagements, and communications, all while staying within the Jira interface. This integration of CRM capabilities into the Atlassian suite eliminates unnecessary context switching, reduces the formation of data silos, and aligns the workflows of sales with product and support teams. As a result, users benefit from faster onboarding, greater transparency, and significant improvements in both efficiency and revenue generation. This cohesive approach not only enhances collaboration but also ensures that every participant is working towards shared objectives, ultimately leading to a more synchronized and productive environment. Additionally, the improved visibility into sales activities can help teams make better-informed decisions.

Media

No images available

Media

Integrations Supported

Jira
Pushpay
Shogo

Integrations Supported

Jira
Pushpay
Shogo

API Availability

Has API

API Availability

Has API

Pricing Information

$39
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Touchpoint

Date Founded

2022

Company Location

Estonia

Company Website

www.touchpoint.com

Company Facts

Organization Name

DevSamurai

Date Founded

2018

Company Location

Japan

Company Website

www.devsamurai.com/en/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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