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What is Tour Manager?

Tour Manager enhances your scheduling efficiency by allowing comprehensive management of all reservations from one centralized calendar. It includes an Online Booking Solution that can be easily integrated into your website, as well as being used by Visitor Information Centres and travel agents. The software seamlessly works with leading accounting systems, making it easier to monitor daily sales figures. Furthermore, its Advanced Reporting feature allows for the generation of tailored reports, providing you with the precise data you need. With a direct connection to Bookeasy, Tour Manager facilitates bookings through up to 170 Visitor Information Centres throughout Australia and supports the creation of your own network of agents. Should you have any questions or need support, our friendly team is just a phone call or email away, committed to helping you fully leverage Tour Manager's capabilities. Recognized as Australia’s premier and longest-serving Tour Management System, Tour Manager not only meets industry standards but also consistently raises the bar. Its dedication to high-quality service and innovative solutions makes it an essential resource for any tour operator aiming to improve their business performance effectively. By choosing Tour Manager, you are investing in a platform that prioritizes your operational success and growth.

What is Grapevine?

Grapevine presents a comprehensive suite of vital features, including around-the-clock access to experienced Australian call centre representatives who illuminate every facet of your organization, fostering trust among both employees and customers that their inquiries are comprehensively addressed. Our fully trained call centre operators are available 24/7 throughout the year, ensuring seamless communication and support for your needs. Your organization will reap the benefits of continuous reporting, which allows both reporters and businesses to access updates and actions whenever necessary. We also adopt a yearly fixed pricing structure that is customized based on the size of your organization, ensuring a clear understanding of costs. Furthermore, businesses receive immediate alerts about urgent matters, facilitating swift resolutions. Quarterly reports showcase key areas requiring attention, while expert advice is offered in line with your company's policies, guaranteeing you have the necessary support to succeed. Additionally, this holistic approach enables your organization to remain proactive and responsive in a fast-paced environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$69 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tour Manager

Date Founded

2011

Company Location

Australia

Company Website

tourmanager.com.au

Company Facts

Organization Name

Grapevine

Date Founded

2001

Company Location

Australiia

Company Website

www.whistleblowerhotline.com.au

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Categories and Features

Whistleblowing

Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation

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