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What is Tour Partner?

Atlanta, 07 May 2007: Vail Resorts, Inc. (VRI), which manages five well-known ski resorts in the United States, has chosen IBS’ Tour Partner™ system to serve as the foundation for their strategy to streamline and improve the critical reservation systems of the organization. Currently, VRI operates with six separate systems to oversee their various offerings, including Lift Tickets and Air Inclusive Vacation Packages. Scott Gustlin, the Director of Marketing Technology at VRI, noted, “After an extensive evaluation, we found Tour Partner™ to be the perfect reservations solution to integrate our diverse inventory systems. This development will greatly support our initiatives to enhance operational efficiency across our multiple business sectors.” Peter Krebs, COO of IBS Software Services Americas, Inc., characterized the Vail Resorts project as a significant and exciting opportunity, expressing eagerness to work alongside such a prestigious client. The planned integration is anticipated to yield greater efficiency and deliver a more unified service experience for VRI's customers, ultimately elevating their overall satisfaction. This strategic move marks a pivotal moment in VRI's commitment to providing top-notch service in the competitive ski resort industry.

What is Resort Access?

Established in 1994, Syntax International Ltd is a UK-based company that specializes in consultancy and bespoke software management systems tailored for the Timeshare Resort Sales and Marketing industry. Our strengths are in developing management solutions for enterprises engaged in Timeshare sales, resales, and Sales Pack offerings, collaborating with notable firms such as Design Vacation, Full Circle, Club Class Holidays, and Timelinx. Although we primarily concentrated on the European market, Syntax International has effectively broadened its reach, providing services, solutions, and ongoing support to diverse marketing agencies within the timeshare and holiday club sectors. The demand for advanced resort management software systems for timeshare enterprises led to the creation of our flagship product, "Resort Access." This software, built for the Windows platform, offers a low-maintenance, multi-user, and multi-currency solution for Resort Sales Management, with further details available on our Products Page. Furthermore, our dedication to providing customized solutions guarantees that we address the specific requirements of every client in the dynamic timeshare landscape. We continuously strive to enhance our offerings and adapt to the changing needs of the industry.

Media

Media

Integrations Supported

ANIXE Resfinity

Integrations Supported

ANIXE Resfinity

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBS Software Services

Company Website

www.ibsplc.com/news/vail-resorts-selects-ibs-tour-partner

Company Facts

Organization Name

Syntax International

Company Location

United Kingdom

Company Website

www.syntaxint.com

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

Categories and Features

Timeshare

Accounting
Commission Management
Contract Management
Lead Management
Maintenance Management
Owner Management
Property Management
Sales Tracking
Tour Management

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