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What is Tour Partner?

Atlanta, 07 May 2007: Vail Resorts, Inc. (VRI), which manages five well-known ski resorts in the United States, has chosen IBS’ Tour Partner™ system to serve as the foundation for their strategy to streamline and improve the critical reservation systems of the organization. Currently, VRI operates with six separate systems to oversee their various offerings, including Lift Tickets and Air Inclusive Vacation Packages. Scott Gustlin, the Director of Marketing Technology at VRI, noted, “After an extensive evaluation, we found Tour Partner™ to be the perfect reservations solution to integrate our diverse inventory systems. This development will greatly support our initiatives to enhance operational efficiency across our multiple business sectors.” Peter Krebs, COO of IBS Software Services Americas, Inc., characterized the Vail Resorts project as a significant and exciting opportunity, expressing eagerness to work alongside such a prestigious client. The planned integration is anticipated to yield greater efficiency and deliver a more unified service experience for VRI's customers, ultimately elevating their overall satisfaction. This strategic move marks a pivotal moment in VRI's commitment to providing top-notch service in the competitive ski resort industry.

What is RezMagic?

RezMagic presents an advanced inventory management solution that encompasses a variety of features including tiered pricing, customizable business rules, and options for fees and discounts. Developed with cutting-edge technology, this robust reservation platform seamlessly combines reservation management with customer relationship management, allowing businesses to succeed in the present while effectively preparing for future growth in a cost-efficient manner. By blending hands-on experience with pioneering technology, RezMagic has partnered with many esteemed travel organizations for over ten years, helping them achieve dependable and accurate financial results. The platform offers dynamic pricing options customized to specific user-defined business rules and configurations, which enhances its versatility to meet diverse needs. Event creation is simplified through the use of templates and the capability to duplicate entire events, categories, or individual items, making the process much more efficient. Additionally, RezMagic includes a thorough roles and permissions system, providing tailored access and authority levels for each user, which further enriches its flexibility and security. With this vast array of features, organizations are empowered to optimize their operations and drive success like never before, positioning themselves for sustained excellence in the industry.

Media

Media

Integrations Supported

ANIXE Resfinity

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$5 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

IBS Software Services

Company Website

www.ibsplc.com/news/vail-resorts-selects-ibs-tour-partner

Company Facts

Organization Name

RezMagic

Date Founded

2011

Company Location

United States

Company Website

www.rezmagic.com

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking

Travel Agency

Flight Booking
Rental Car Reservations
Single / Group Reservations

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Customer Management
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management

Travel Agency

Customer Database
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Single / Group Reservations

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