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What is Tour Partner?

Atlanta, 07 May 2007: Vail Resorts, Inc. (VRI), which manages five well-known ski resorts in the United States, has chosen IBS’ Tour Partner™ system to serve as the foundation for their strategy to streamline and improve the critical reservation systems of the organization. Currently, VRI operates with six separate systems to oversee their various offerings, including Lift Tickets and Air Inclusive Vacation Packages. Scott Gustlin, the Director of Marketing Technology at VRI, noted, “After an extensive evaluation, we found Tour Partner™ to be the perfect reservations solution to integrate our diverse inventory systems. This development will greatly support our initiatives to enhance operational efficiency across our multiple business sectors.” Peter Krebs, COO of IBS Software Services Americas, Inc., characterized the Vail Resorts project as a significant and exciting opportunity, expressing eagerness to work alongside such a prestigious client. The planned integration is anticipated to yield greater efficiency and deliver a more unified service experience for VRI's customers, ultimately elevating their overall satisfaction. This strategic move marks a pivotal moment in VRI's commitment to providing top-notch service in the competitive ski resort industry.

What is RezG-Package?

RezG-Package™ serves as an all-encompassing reservation platform that streamlines the processes of creating, booking, managing, integrating, and distributing a diverse range of travel products, including airlines, car rentals, accommodations, transfers, leisure activities, tickets, insurance, and bundled deals, all accessible through a unified mid-office interface. This system effectively supports the operational workflows of airline holiday providers, tour operators, destination management firms, and travel agencies. With RezG-Package™, users benefit from an intuitive mid-office solution that enables them to manage their direct inventory agreements while effortlessly connecting to third-party systems to distribute their offerings across multiple channels, including B2C, B2B, affiliate networks, call centers, corporate clients, web services (XML out), and mobile applications. The platform is offered as a service, and its modular design allows users to modify and expand their product range to meet the unique requirements of their clients, fostering adaptability and growth within a competitive landscape. By streamlining the travel booking experience, RezG-Package™ not only improves operational efficiency for businesses but also significantly enhances the overall customer journey, ultimately contributing to higher satisfaction rates. Furthermore, this comprehensive tool ensures that travel providers can stay ahead of industry trends and consumer demands.

Media

Media

Integrations Supported

ANIXE Resfinity

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

IBS Software Services

Company Website

www.ibsplc.com/news/vail-resorts-selects-ibs-tour-partner

Company Facts

Organization Name

Rezgateway

Date Founded

2001

Company Location

United States

Company Website

www.rezgateway.com/travel/index.php/business-type/airline-operators

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking

Travel Agency

Flight Booking
Rental Car Reservations
Single / Group Reservations

Categories and Features

Reservations

Not specified

Tour Operator

Not specified

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

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