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What is TourDesk?

Enhance your income while providing outstanding service to your guests by equipping your front desk staff with the necessary tools to efficiently and securely organize tours for visitors, which not only enriches their experience but also boosts your revenue. At TourDesk, our dedicated multilingual support team ensures that every guest receives comprehensive help with everything from reservations to changes, cancellations, and refunds, allowing your front desk staff to focus on delivering exceptional service. Founded in 2013, TourDesk offers a holistic tour-booking solution tailored for resellers like hotels, hostels, and guesthouses, with the goal of increasing your revenue and improving customer satisfaction while reducing your team's workload. By implementing TourDesk, resellers can discover new avenues for profit, elevate service standards, and streamline both front-desk and back-office operations, ultimately achieving a more efficient workflow. Experience the transformative impact that a specialized tour-booking service can bring to your business, ensuring that both your guests and staff benefit from a seamless and enhanced service experience. The integration of such a service not only simplifies operations but also positions your establishment as a leader in guest satisfaction.

What is Sailia?

Sailia is an all-in-one, cloud-based platform that simplifies the booking and management processes for businesses within the activity industry, such as watersports providers, tourist attractions, and tour operators. By consolidating various functions like online reservations, payment processing, point-of-sale operations, waivers, memberships, customer relationship management, automated communications, and marketing tools into a single solution, it allows businesses to effectively manage their clients, staff, schedules, and finances without needing multiple software systems. The intuitive dashboard offers real-time oversight of bookings, equipment, personnel, and capacity, significantly reducing the chances of double bookings and enabling swift modifications for large-scale changes, such as cancellations due to inclement weather. Additionally, the platform features automated follow-up notifications, reminders, and tailored marketing campaigns to ensure that customer engagement remains strong and effortless. In addition to these functionalities, Sailia boasts sophisticated features like audience segmentation, marketing automation, management across multiple locations, detailed reporting, analytics, and seamless third-party integrations, positioning it as an essential resource for experience-oriented businesses aiming for efficiency and sustainable growth. With the combination of these robust capabilities, Sailia not only boosts operational productivity but also allows businesses to dedicate their efforts towards providing exceptional experiences for their customers, ultimately enhancing satisfaction and loyalty. This comprehensive approach makes Sailia a game-changer in the realm of activity management software.

Media

Media

Integrations Supported

Bokun

Integrations Supported

GetYourGuide
Tripadvisor

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TourDesk

Date Founded

2013

Company Location

Iceland

Company Website

tourdesk.io

Company Facts

Organization Name

Sailia

Company Location

United Kingdom

Company Website

sailia.com

Categories and Features

Tour Operator

Not specified

Categories and Features

Business Management

Not specified

Tour Operator

Not specified

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