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What is TourTrax?

Established in 1987, Digital Security Concepts Inc. set out to provide quick, effective, and secure solutions specifically designed for managers, resulting in the development of TourTrax. Our mission is to supply tools that enable management and personnel across various sectors to verify presence, monitor attendance and time, manage digital forms with immediate tracking capabilities, supervise both internal and external mobile devices, and improve communication within teams. Our diverse clientele includes Facility Management and Security departments across Institutional, Industrial, Commercial, and Municipal sectors, featuring some of North America's largest hotels and casinos. In addition, we work with authorized reseller partners on a global scale, catering to clients such as government agencies, transit authorities, property management companies, and security contractors, showcasing our dedication to delivering comprehensive security solutions worldwide. By maintaining a varied customer base, we consistently adapt our services to align with the evolving needs of the industry, ensuring we remain at the forefront of security innovation. This ongoing commitment to adaptability reinforces our role as a leader in the security solutions sector.

What is DataTrax?

DataTrax distinguishes itself as a leading global supplier of mobile hardware and software solutions specifically crafted for tour operators, featuring sophisticated analytics tools aimed at the tourism and transportation industries. Our offerings, designed by seasoned experts in the field, emphasize user convenience, financial security, and ease of management. We tackle the distinct challenges encountered by operators of tours, shuttles, commuters, and line runs through our tailored software and hardware solutions. By consistently incorporating client feedback, we are able to refine our state-of-the-art, real-time tour software and services. DataTrax is recognized as the comprehensive turnkey solution for the efficient processing, reconciliation, and reporting of ticketed transactions. Our adaptable and secure system caters to both individual users and large franchise networks, ensuring streamlined management. With our innovative solutions, businesses can enhance their operational efficiency, resulting in substantial time and resource savings. Adopting our technology not only equips your organization to flourish in a competitive market but also fosters long-term growth and sustainability. As the demands of the industry evolve, our commitment to innovation guarantees that your business remains at the forefront of the tourism sector.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0.50 per transaction
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TourTrax

Date Founded

1987

Company Location

Canada

Company Website

www.tourtrax.com

Company Facts

Organization Name

DataTrax Technologies

Date Founded

2003

Company Location

Canada

Company Website

www.datatraxtechnologies.com

Categories and Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Categories and Features

Ticketing

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

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