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What is Toustone ?

Toustone is a collective of data specialists dedicated to transforming businesses into data-centric entities. Situated in Albury-Wodonga in regional Australia, the team has crafted a business intelligence solution that caters to a diverse range of sectors. It effectively tackles issues related to productivity, data transparency, unity, and trust, empowering organizations to make enhanced, informed decisions based on data. Their tailored offerings include: * Hosting & Data Warehousing * Data Modelling & Visualisation * AI & Data Science * Fully Managed Service This all-encompassing, customizable solution leverages extensive industry expertise, enabling businesses to generate automated daily KPI reports or visual dashboards. As a result, users can swiftly explore the underlying reasons behind their metrics and derive significant, actionable insights. To embark on your path towards a data-driven future, reach out to Toustone today and discover the possibilities that await your business. It’s the first step in harnessing the full potential of your data.

What is Stratifyd?

You might not realize where your knowledge may be lacking. Stratifyd is designed to illuminate the trends and anomalies that indicate when changes are required in your interactions with customers, products, and employees. It brings together and harmonizes various voice of the customer data from a wide array of sources—including first- and third-party data, social media, chat communications, spoken dialogues, reviews, and more—into a cohesive, secure, and dependable Experience Analytics Platform, drawing upon a vast repository of experience, operational, behavioral, public data, and open API connections. By harnessing the power of Smart AI, you can quickly concentrate on the pivotal moments that are most significant. This enables you to effectively manage a continuous influx of customer experience, behavioral, and operational information to reveal and anticipate critical themes, discrepancies, emotions, and patterns, all without requiring any data science or coding skills. It is vital to show that you genuinely appreciate customer feedback. By actively addressing the insights that matter, you can enhance customer retention, nurture loyalty, and optimize operations. Additionally, this method allows organizations to make well-informed decisions, ultimately resulting in better overall performance and a stronger connection with their audience. Such proactive engagement can set a business apart in a competitive landscape.

Media

Media

Integrations Supported

Granular
MYOB Acumatica
Salesforce
Xero

Integrations Supported

Granular
MYOB Acumatica
Salesforce
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1000 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Toustone

Date Founded

2014

Company Location

Albury

Company Website

www.toustone.com

Company Facts

Organization Name

Stratifyd

Date Founded

2015

Company Location

United States

Company Website

www.stratifyd.com

Categories and Features

Big Data

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Data Warehouse

Ad hoc Query
Analytics
Data Integration
Data Migration
Data Quality Control
ETL - Extract / Transfer / Load
In-Memory Processing
Match & Merge

Embedded Analytics

Ad hoc Query
Application Development
Benchmarking
Dashboard
Interactive Reports
Mobile Reporting
Multi-User Collaboration
Self Service Analytics
Streaming Analytics
Visual Workflow Management

Categories and Features

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Embedded Analytics

Ad hoc Query
Application Development
Benchmarking
Dashboard
Interactive Reports
Mobile Reporting
Multi-User Collaboration
Self Service Analytics
Streaming Analytics
Visual Workflow Management

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

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