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What is Toveta?

Toveta is an all-encompassing software solution designed specifically for aftercare and defect management, catering to the needs of residential developers. It empowers customer care teams to manage service requests efficiently once homes are handed over to new owners, meticulously tracking everything from initial homeowner feedback to the ultimate resolution of issues. Homeowners can conveniently report problems by uploading images and marking defects on a floor plan, while also having the ability to track progress, access vital documents, and engage directly with the developer's support team. In addition, staff members have the tools to evaluate these reports, set deadlines, assign tasks to both in-house personnel and external contractors, and coordinate necessary inspections. Contractors receive a clear outline of their responsibilities and can submit proof of task completion, at which point the developer's team assesses whether to close the case or request further work. Every record pertaining to defects, documentation, and communications is securely linked to the property, ensuring that important context is preserved through changes in development teams and personnel. Toveta also boasts a homeowner portal customized to reflect the developer's branding, distinct workspaces for care teams and contractors, and an analytics dashboard to track important metrics. Furthermore, its pricing model is based on the number of active homes, which eliminates additional charges for staff, homeowners, or contractors, thereby presenting a flexible option for developers. This comprehensive platform not only simplifies the aftercare process but also significantly improves the overall experience for customers, ultimately fostering stronger relationships between homeowners and developers.

What is Kallpod?

Building upon the successes of the Kallpod platform, Kallpod Pro has been meticulously crafted to offer a more advanced solution, showcasing a cutting-edge design, improved mobile interaction, mechanisms for guest feedback, and a robust suite of data analytics and labor management tools. This sophisticated platform fosters a seamless connection between guests, service staff, internal teams, and management through effective communication and the exchange of real-time information. Kallpod Pro not only significantly improves service quality and profitability but also champions operational excellence, taking your brand to new heights. It enables both managers and staff to engage directly, no matter their location—whether onsite or working remotely. Furthermore, the platform's staff-to-staff messaging capability allows users to exchange tailored and pre-set messages, simplifying communication among teams and enhancing overall coordination. With these innovative features, Kallpod Pro revolutionizes the operational dynamics of service teams, creating a more interconnected and efficient workplace, ultimately leading to an elevated customer experience.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

€149/month
Pricing is based on active homes, with no additional charge per staff member, homeowner, or contractor.

Pricing Information

$295 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Wise Monks

Date Founded

2008

Company Location

Lithuania

Company Website

toveta.app/

Company Facts

Organization Name

Kallpod

Date Founded

2013

Company Location

United States

Company Website

www.kallpod.com/pro-wireless-paging-system/

Categories and Features

Warranty Management

Not specified

Categories and Features

Restaurant Management

Not specified

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