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What is Toveta?

Toveta is an all-encompassing software solution designed specifically for aftercare and defect management, catering to the needs of residential developers. It empowers customer care teams to manage service requests efficiently once homes are handed over to new owners, meticulously tracking everything from initial homeowner feedback to the ultimate resolution of issues. Homeowners can conveniently report problems by uploading images and marking defects on a floor plan, while also having the ability to track progress, access vital documents, and engage directly with the developer's support team. In addition, staff members have the tools to evaluate these reports, set deadlines, assign tasks to both in-house personnel and external contractors, and coordinate necessary inspections. Contractors receive a clear outline of their responsibilities and can submit proof of task completion, at which point the developer's team assesses whether to close the case or request further work. Every record pertaining to defects, documentation, and communications is securely linked to the property, ensuring that important context is preserved through changes in development teams and personnel. Toveta also boasts a homeowner portal customized to reflect the developer's branding, distinct workspaces for care teams and contractors, and an analytics dashboard to track important metrics. Furthermore, its pricing model is based on the number of active homes, which eliminates additional charges for staff, homeowners, or contractors, thereby presenting a flexible option for developers. This comprehensive platform not only simplifies the aftercare process but also significantly improves the overall experience for customers, ultimately fostering stronger relationships between homeowners and developers.

What is Keepe?

Finding a service provider for home repairs has become exceedingly easy. With Keepe’s innovative automation technology, we manage the entire repair process, allowing you to cut costs on every work order you place. Keepe is in the process of expanding our network of technicians nationwide. After successfully completing hundreds of thousands of work orders, we focus on delivering both speed and efficiency in our services. Each Keepe technician is not just licensed, bonded, and insured, but also goes through an extensive background check and receives ratings after each job. We guarantee that only the best-rated contractors are assigned to new tasks, ensuring homeowners receive top-quality service. Our commitment is to continually provide exceptional service, resulting in satisfied homeowners. Additionally, Keepe integrates smoothly with your existing systems to manage work orders, authorizations, and invoicing, thus eliminating the need for repetitive phone calls for each task. We handle all communication, allowing you to concentrate on what really matters. By streamlining this process, we strive to enhance your overall experience as a homeowner, ensuring greater peace of mind and satisfaction with the services provided.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

€149/month
Pricing is based on active homes, with no additional charge per staff member, homeowner, or contractor.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Wise Monks

Date Founded

2008

Company Location

Lithuania

Company Website

toveta.app/

Company Facts

Organization Name

Keepe

Date Founded

2016

Company Location

United States

Company Website

www.keepe.com

Categories and Features

Warranty Management

Not specified

Categories and Features

Handyman

Not specified

Marketplace

Not specified

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