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What is Toveta?

Toveta is an all-encompassing software solution designed specifically for aftercare and defect management, catering to the needs of residential developers. It empowers customer care teams to manage service requests efficiently once homes are handed over to new owners, meticulously tracking everything from initial homeowner feedback to the ultimate resolution of issues. Homeowners can conveniently report problems by uploading images and marking defects on a floor plan, while also having the ability to track progress, access vital documents, and engage directly with the developer's support team. In addition, staff members have the tools to evaluate these reports, set deadlines, assign tasks to both in-house personnel and external contractors, and coordinate necessary inspections. Contractors receive a clear outline of their responsibilities and can submit proof of task completion, at which point the developer's team assesses whether to close the case or request further work. Every record pertaining to defects, documentation, and communications is securely linked to the property, ensuring that important context is preserved through changes in development teams and personnel. Toveta also boasts a homeowner portal customized to reflect the developer's branding, distinct workspaces for care teams and contractors, and an analytics dashboard to track important metrics. Furthermore, its pricing model is based on the number of active homes, which eliminates additional charges for staff, homeowners, or contractors, thereby presenting a flexible option for developers. This comprehensive platform not only simplifies the aftercare process but also significantly improves the overall experience for customers, ultimately fostering stronger relationships between homeowners and developers.

What is LAMA?

Our comprehensive permitting software solution effectively oversees and monitors all facets related to building permits, from plan reviews to inspections. The integrated GIS functionality enables users to swiftly pinpoint all permits associated with a particular address or parcel. It allows for the calculation of complex permit fees, management of bonds, tracking of feedback, monitoring contractor statuses, and conducting inspections with ease. The software suite boasts a powerful inspections management system that promotes quick scheduling and completion of inspections related to building permits. Additionally, it supports the enforcement of inspection orders, applies reinspection fees, sends inspection reports via email, and allows for the customization of checklists. Inspectors gain the advantage of real-time access to vital data while in the field, which significantly boosts their productivity. Furthermore, it offers a platform for developers, contractors, and homeowners to submit their plans and applications for permits electronically. Not only does our software facilitate the electronic markup of submitted plans, but it also simplifies the management of corrections and resubmissions, ensuring a more efficient workflow for everyone involved in the permitting process. By integrating these features, this solution fosters improved communication and operational efficiency in managing permits, ultimately benefiting all stakeholders in the construction ecosystem.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

€149/month
Pricing is based on active homes, with no additional charge per staff member, homeowner, or contractor.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Wise Monks

Date Founded

2008

Company Location

Lithuania

Company Website

toveta.app/

Company Facts

Organization Name

The Davenport Group

Date Founded

2001

Company Location

United States

Company Website

www.davenportgroup.us

Categories and Features

Warranty Management

Not specified

Categories and Features

Code Enforcement

Case Management
GIS
Inspection Management
Letter Generation

Permit

Not specified

Public Works

Project Management
Work Order Management

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