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What is Toveta?

Toveta is an all-encompassing software solution designed specifically for aftercare and defect management, catering to the needs of residential developers. It empowers customer care teams to manage service requests efficiently once homes are handed over to new owners, meticulously tracking everything from initial homeowner feedback to the ultimate resolution of issues. Homeowners can conveniently report problems by uploading images and marking defects on a floor plan, while also having the ability to track progress, access vital documents, and engage directly with the developer's support team. In addition, staff members have the tools to evaluate these reports, set deadlines, assign tasks to both in-house personnel and external contractors, and coordinate necessary inspections. Contractors receive a clear outline of their responsibilities and can submit proof of task completion, at which point the developer's team assesses whether to close the case or request further work. Every record pertaining to defects, documentation, and communications is securely linked to the property, ensuring that important context is preserved through changes in development teams and personnel. Toveta also boasts a homeowner portal customized to reflect the developer's branding, distinct workspaces for care teams and contractors, and an analytics dashboard to track important metrics. Furthermore, its pricing model is based on the number of active homes, which eliminates additional charges for staff, homeowners, or contractors, thereby presenting a flexible option for developers. This comprehensive platform not only simplifies the aftercare process but also significantly improves the overall experience for customers, ultimately fostering stronger relationships between homeowners and developers.

What is OwnerGo?

OwnerGo operates as a multifunctional online service tailored for diverse residential settings, including condos, apartments, townhomes, and single-family homes. It equips homeowners and residents with vital information while automating administrative duties, thereby reducing the load of bookkeeping. The platform adeptly manages leasing operations by prompting homeowners to submit tenant leases and organizing an approval queue for those documents. With its work order management feature, residents can conveniently upload images of issues, allowing you to oversee projects from start to finish without hassle. Furthermore, vendors can engage with the system by submitting bids and updating their service requests, promoting transparency and seamless communication. Board members will benefit from a wide range of resources, including architectural proposals, resident contact lists, and vehicle registrations. The community forum fosters engagement by encouraging homeowners and tenants to actively partake in discussions, nurturing a collaborative and inclusive environment. By facilitating efficient management and enhancing community interaction, this platform not only optimizes administrative processes but also strengthens the bonds among residents, making it a vital tool for any residential community.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

€149/month
Pricing is based on active homes, with no additional charge per staff member, homeowner, or contractor.

Pricing Information

$10 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Wise Monks

Date Founded

2008

Company Location

Lithuania

Company Website

toveta.app/

Company Facts

Organization Name

Shipplicity

Date Founded

2007

Company Location

United States

Company Website

www.primalease.com/f/

Categories and Features

Warranty Management

Not specified

Categories and Features

HOA

Calendar Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

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