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What is Toveta?

Toveta is an all-encompassing software solution designed specifically for aftercare and defect management, catering to the needs of residential developers. It empowers customer care teams to manage service requests efficiently once homes are handed over to new owners, meticulously tracking everything from initial homeowner feedback to the ultimate resolution of issues. Homeowners can conveniently report problems by uploading images and marking defects on a floor plan, while also having the ability to track progress, access vital documents, and engage directly with the developer's support team. In addition, staff members have the tools to evaluate these reports, set deadlines, assign tasks to both in-house personnel and external contractors, and coordinate necessary inspections. Contractors receive a clear outline of their responsibilities and can submit proof of task completion, at which point the developer's team assesses whether to close the case or request further work. Every record pertaining to defects, documentation, and communications is securely linked to the property, ensuring that important context is preserved through changes in development teams and personnel. Toveta also boasts a homeowner portal customized to reflect the developer's branding, distinct workspaces for care teams and contractors, and an analytics dashboard to track important metrics. Furthermore, its pricing model is based on the number of active homes, which eliminates additional charges for staff, homeowners, or contractors, thereby presenting a flexible option for developers. This comprehensive platform not only simplifies the aftercare process but also significantly improves the overall experience for customers, ultimately fostering stronger relationships between homeowners and developers.

What is SenEarthCo?

Our platform offers managers an efficient way to oversee associations while facilitating communication with Boards and homeowners, as well as sharing information with internal staff and vendors. The management tasks are simplified through an integrated system that seamlessly aligns with your accounting software. This system includes all the vital daily operations necessary for managers and associations to effectively run their communities, accompanied by a detailed monthly report. It acts as the go-to resource for quick information about specific homes, enabling you to stand out with outstanding customer service capabilities! You can ensure clear and effective communication with maintenance and construction vendors, while keeping data secure and under control. Additionally, SenEarthCo® improves operational efficiency and minimizes frustration, fostering better relationships between management and homeowners, which contributes to a more cohesive community atmosphere. By implementing this groundbreaking solution, you can elevate your community management efforts to unprecedented levels of success. Ultimately, this not only benefits the managers but also enhances the overall experience for residents in the community.

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Integrations Supported

Integrations Supported

Vantaca

API Availability

API Availability

Pricing Information

€149/month
Pricing is based on active homes, with no additional charge per staff member, homeowner, or contractor.

Pricing Information

$250 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Wise Monks

Date Founded

2008

Company Location

Lithuania

Company Website

toveta.app/

Company Facts

Organization Name

SenEarthCo

Date Founded

2000

Company Website

www.senearthco.com

Categories and Features

Warranty Management

Not specified

Categories and Features

HOA

Calendar Management
Committee Management
Document Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

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