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What is Toveta?

Toveta is an all-encompassing software solution designed specifically for aftercare and defect management, catering to the needs of residential developers. It empowers customer care teams to manage service requests efficiently once homes are handed over to new owners, meticulously tracking everything from initial homeowner feedback to the ultimate resolution of issues. Homeowners can conveniently report problems by uploading images and marking defects on a floor plan, while also having the ability to track progress, access vital documents, and engage directly with the developer's support team. In addition, staff members have the tools to evaluate these reports, set deadlines, assign tasks to both in-house personnel and external contractors, and coordinate necessary inspections. Contractors receive a clear outline of their responsibilities and can submit proof of task completion, at which point the developer's team assesses whether to close the case or request further work. Every record pertaining to defects, documentation, and communications is securely linked to the property, ensuring that important context is preserved through changes in development teams and personnel. Toveta also boasts a homeowner portal customized to reflect the developer's branding, distinct workspaces for care teams and contractors, and an analytics dashboard to track important metrics. Furthermore, its pricing model is based on the number of active homes, which eliminates additional charges for staff, homeowners, or contractors, thereby presenting a flexible option for developers. This comprehensive platform not only simplifies the aftercare process but also significantly improves the overall experience for customers, ultimately fostering stronger relationships between homeowners and developers.

What is SiteSnag?

SiteSnag is an all-encompassing snag management and construction site tool designed specifically for housebuilders, site managers, and customer support teams in the UK. It allows users to effortlessly report issues by uploading images or using voice input, assign tasks to contractors, track progress for individual plots, and examine photographic evidence of task completion. To boost productivity, contractors receive automatic reminders, ensuring that any pending work is quickly tackled. Additionally, the software enables the management of compliance documents and offers tailored views for contractors, homeowners, and inspectors to maintain clarity and organization. Importantly, contractors can use the platform at no cost, making it accessible for everyone involved. SiteSnag currently provides a free 14-day trial, with introductory rates starting at £99 per month for each site manager, allowing for an unlimited number of contractors to be added. This adaptable tool is designed to optimize construction workflows and enhance communication among teams, ultimately contributing to more efficient project management. It is a valuable resource for those seeking to improve their construction site management processes.

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Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

€149/month
Pricing is based on active homes, with no additional charge per staff member, homeowner, or contractor.

Pricing Information

£99/month per site manager
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Wise Monks

Date Founded

2008

Company Location

Lithuania

Company Website

toveta.app/

Company Facts

Organization Name

SiteSnag

Company Location

United Kingdom

Company Website

sitesnag.app

Categories and Features

Warranty Management

Not specified

Categories and Features

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