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What is Trabble?

Elevate the efficiency of your customer service by significantly reducing response times through our chat-based concierge solution, which expertly channels requests and reservations for immediate attention, enabling your guest support team to concentrate on more complex issues. Cultivate meaningful relationships with your guests throughout their entire journey—before, during, and after their stays—by offering personalized interactions across a range of communication channels. Enjoy unparalleled oversight of all facets of your property, which allows for easy access and management of both large-scale and detailed systems from a unified platform. To ensure your staff transitions smoothly to the new system, we offer extensive onboarding sessions and tutorials, available online or in-person upon request, along with easy-to-follow hospitality standard operating procedure manuals. This strategy not only boosts team confidence but also significantly improves overall guest satisfaction, ultimately leading to a more enjoyable experience for everyone involved. Furthermore, by integrating this system, you can anticipate guest needs more effectively, resulting in a proactive approach to service that sets your establishment apart.

What is Octorate?

Octorate offers a user-friendly and all-encompassing solution designed to streamline the management, improvement, and automation of every element associated with your accommodations. It guarantees that properties achieve maximum online visibility, employs strategic pricing methods, oversees income management proficiently, and addresses administrative duties, tax obligations, and guest interactions both prior to and following their stays—effectively ensuring no aspect is overlooked. The property management system (PMS) is accessible through any web-enabled device, providing the convenience of managing operations from virtually anywhere at any time. The cloud-based Channel Manager integrates all your online distribution platforms into a single, manageable interface, eliminating the necessity for tedious manual updates by automating the refresh of availability, pricing, and content. Additionally, its built-in predictive Business Intelligence system harnesses the power of artificial intelligence and machine learning, thereby refining decision-making processes and enhancing operational efficiency. This comprehensive suite of tools not only alleviates management burdens but also equips property owners with the means to effectively optimize their revenue potential while adapting to market changes seamlessly. Ultimately, Octorate serves as an indispensable partner in the modern hospitality landscape.

Media

Media

Integrations Supported

Integrations Supported

Bookingfor
Chekin
Lobbi
PriceLabs
RateBoard
RezEasy
Roommatik
Vikey

API Availability

API Availability

Pricing Information

$6 per room per month
Free Trial Offered?

Pricing Information

$13 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Trabble

Date Founded

2015

Company Location

Singapore

Company Website

www.trabble.co/products

Company Facts

Organization Name

Octorate

Date Founded

2013

Company Location

Italy

Company Website

www.octorate.com

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hotel Management

Not specified

Categories and Features

Hospitality Property Management

Marketing Automation
Multi-Property
Online Booking
Point of Sale (POS)
Single Property
Vacation Rental

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