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What is Trac Ahead?

Trac Ahead is a Software as a Service (SaaS) platform tailored for carriers and vendors to manage appointment scheduling through an online portal, enabling businesses of all sizes to effectively oversee the arrival and departure of trailers at their facilities. The dock scheduling process entails a multitude of elements and various considerations that must be addressed. Important questions that frequently arise include the maximum number of appointments that can be handled each day, whether certain loads necessitate specific dock doors due to operational constraints, and if particular goods should be loaded or unloaded near their respective areas within the warehouse. Our software solution offers numerous opportunities to enhance dock scheduling and improve overall dock operations. Each type of operation—whether it involves inbound, outbound, cross dock, or transload—poses distinct challenges and optimization requirements. Before loading a trailer or container, many clients perform a detailed inspection to determine whether to accept or reject the trailer based on its physical condition. By utilizing sophisticated scheduling features, businesses can optimize their processes, minimize delays, and significantly boost efficiency in their logistics operations. Ultimately, this leads to a more organized approach to managing the flow of goods, ensuring that resources are used wisely.

What is Opendock?

Opendock is a digital platform designed for scheduling dock appointments specifically for warehouses and various facilities, offering detailed visibility into scheduling on daily, weekly, and monthly bases, including information on arriving carriers, their anticipated arrival times, and the kinds of loads they will deliver. This cutting-edge system empowers warehouses to publish their schedules online, allowing carriers the convenience of self-booking their appointments. Moreover, users have the ability to track the entry and exit times of every truck associated with an appointment, with this data being automatically logged and reflected in a carrier scorecard. In addition to appointment management, Opendock offers insightful analytics that measure on-time arrivals, late arrivals, cancellations, no-shows, and rescheduling occurrences, along with calculating the average lead times for cancellations. By optimizing these tasks, Opendock not only boosts operational efficiency but also fosters greater accountability in the logistics industry, ultimately contributing to a more organized and effective workflow for all parties involved. Such advancements in scheduling technology are set to revolutionize how warehouses and carriers interact and manage logistics.

Media

Media

Integrations Supported

Axle

Integrations Supported

Axle

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$6000 per year per facility
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Exotrac

Company Website

exotrac.com/dock-scheduling/

Company Facts

Organization Name

Loadsmart

Date Founded

2014

Company Location

United States

Company Website

opendock.com

Categories and Features

Dock Scheduling

Alerts/Notifications
Automated Scheduling
Calendar Management
Document Management
Load Status Tracking
Multi-Location
Online Booking
Recurring Appointments
Rules-Based Scheduling
Self Service Portal

Categories and Features

Dock Scheduling

Alerts/Notifications
Automated Scheduling
Calendar Management
Document Management
Load Status Tracking
Multi-Location
Online Booking
Recurring Appointments
Rules-Based Scheduling
Self Service Portal

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