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What is TraceUX?

TraceUX is a free, self-hosted platform aimed at improving the user experience for web applications. This tool combines multiple functionalities, including session replay, in-app feedback, announcements, browser logs, and backend performance metrics, all accessible from a unified dashboard for ease of use. Teams can link feedback directly to individual sessions, which streamlines the process of investigating reported issues. Constructed as a single Go binary, it features an integrated React dashboard and employs SQLite for data storage, with the added flexibility of Docker deployment. All recordings are securely housed on your own infrastructure, which guarantees both data privacy and control. Users enjoy the advantage of no vendor-imposed limits on sessions or licensing fees tied to user counts, as capacity is solely based on server resources and data retention choices. The source code is available under the TraceUX Community Source License, fostering a collaborative approach to development. Moreover, its intuitive interface ensures that teams of varying sizes can effectively utilize its features. By providing a comprehensive solution for tracking user interactions, TraceUX empowers organizations to make informed decisions based on real user data.

What is Decibel?

While it may seem daunting to analyze every session replay, the AI developed by Decibel manages this effortlessly. Experience the capabilities of DXS®, hailed as the leading algorithm for refining digital interactions. Utilizing DXS® grants you access to a wealth of insights dedicated to improving online experiences significantly. You'll receive immediate feedback that can substantially enhance conversion rates, user engagement, and customer loyalty. With extensive optimization on high-traffic websites, Decibel’s DXS® processes billions of digital interactions each month, providing an unparalleled insight engine. Once implemented, the intelligence from Decibel integrates swiftly into your site, uncovering user frustration patterns and engagement levels, while pinpointing inferior user experiences. Explore in-depth visualizations that enable you to connect with your users, understand their difficulties, and prioritize improvements alongside your colleagues. Additionally, Decibel augments your existing tools by offering critical insights into the quality of digital experiences you provide. This integration keeps you well-informed and empowers you to make informed, data-supported decisions that foster ongoing enhancement. Ultimately, the ability to continuously adapt and innovate based on user feedback is key to achieving lasting success in the digital realm.

Media

Media

Integrations Supported

AT Internet
Adobe Audience Manager
Adobe Campaign
Adobe Experience Cloud
BlueConic
Convert Experiences
Google Analytics
Invoca
Medallia
Monetate
OpenText Magellan
Optimizely One
Oracle Maxymiser
Qualaroo
Qualtrics Customer Experience
Qualtrics Employee Experience
Qualtrics XM Platform
Qubit
Usabilla
Webtrends

API Availability

API Availability

Pricing Information

Free
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TraceUX

Company Location

Honduras

Company Website

trace-ux.builtbyfrank.dev

Company Facts

Organization Name

Decibel

Date Founded

2003

Company Location

United Kingdom

Company Website

decibel.com

Categories and Features

Session Replay

Session Recording
Surveys
User Experience Analysis
User Feedback

Categories and Features

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
Visual Discovery

Digital Analytics

Not specified

Product Analytics

Not specified

Session Replay

Not specified

Time & Attendance

Not specified

Web Analytics

Conversion Tracking
Form Analytics
Goal Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Time on Site Tracking
User Interaction Tracking

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