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What is TraceUX?

TraceUX is a free, self-hosted platform aimed at improving the user experience for web applications. This tool combines multiple functionalities, including session replay, in-app feedback, announcements, browser logs, and backend performance metrics, all accessible from a unified dashboard for ease of use. Teams can link feedback directly to individual sessions, which streamlines the process of investigating reported issues. Constructed as a single Go binary, it features an integrated React dashboard and employs SQLite for data storage, with the added flexibility of Docker deployment. All recordings are securely housed on your own infrastructure, which guarantees both data privacy and control. Users enjoy the advantage of no vendor-imposed limits on sessions or licensing fees tied to user counts, as capacity is solely based on server resources and data retention choices. The source code is available under the TraceUX Community Source License, fostering a collaborative approach to development. Moreover, its intuitive interface ensures that teams of varying sizes can effectively utilize its features. By providing a comprehensive solution for tracking user interactions, TraceUX empowers organizations to make informed decisions based on real user data.

What is Quantum Metric?

Quantum Metric delivers the crucial empathy and experience insights necessary to prioritize users in your product development. Utilizing machine learning, it streamlines the detection and resolution of both technical glitches and perplexing user interactions instantaneously. The platform also facilitates effective communication with customers by enabling detailed session replays to address their concerns. Even while casually navigating your website, robust UX analysis remains user-friendly and insightful. Moreover, teams are empowered to merge qualitative and quantitative data within a single platform, enabling them to make informed design choices based on evidence. This cohesive approach not only enhances user satisfaction but also fosters a deeper understanding of user behavior.

Media

Media

Integrations Supported

Slack

Integrations Supported

Adobe Customer Journey Analytics
Bloomreach
Canopy
Evolv Al
Invoca
New Relic
Qualtrics Customer Experience
Qualtrics Employee Experience
Qualtrics XM Platform

API Availability

API Availability

Pricing Information

Free
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

TraceUX

Company Location

Honduras

Company Website

trace-ux.builtbyfrank.dev

Company Facts

Organization Name

Quantum Metric

Date Founded

2012

Company Location

United States

Company Website

www.quantummetric.com

Categories and Features

Session Replay

Session Recording
Surveys
User Experience Analysis
User Feedback

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Multi-Channel Collection
Sentiment Analysis
Trend Analysis

Digital Analytics

Not specified

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
Territorial Mapping
Website Analytics

Product Analytics

Not specified

Session Replay

Not specified

Web Analytics

Conversion Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Popular Alternatives

Popular Alternatives