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What is TraceUX?

TraceUX is a free, self-hosted platform aimed at improving the user experience for web applications. This tool combines multiple functionalities, including session replay, in-app feedback, announcements, browser logs, and backend performance metrics, all accessible from a unified dashboard for ease of use. Teams can link feedback directly to individual sessions, which streamlines the process of investigating reported issues. Constructed as a single Go binary, it features an integrated React dashboard and employs SQLite for data storage, with the added flexibility of Docker deployment. All recordings are securely housed on your own infrastructure, which guarantees both data privacy and control. Users enjoy the advantage of no vendor-imposed limits on sessions or licensing fees tied to user counts, as capacity is solely based on server resources and data retention choices. The source code is available under the TraceUX Community Source License, fostering a collaborative approach to development. Moreover, its intuitive interface ensures that teams of varying sizes can effectively utilize its features. By providing a comprehensive solution for tracking user interactions, TraceUX empowers organizations to make informed decisions based on real user data.

What is Stey.ai?

AI-assisted user behavior replays reveal UX challenges and provide actionable insights for enhancements. These replays capture users' actions, contexts, and intentions, offering a deeper understanding than traditional event-tracking methods. They automatically identify and summarize crucial moments from each session, while also identifying UX problems and recommending solutions. This process is similar to being alongside the user, allowing for an immediate view of their engagement with the interface. Moreover, you can analyze click data effortlessly, as the system records all interactions automatically, eliminating the need for event tracking setup. By asking simple questions, you can quickly access insights about user behavior and locate the specific replay you want to examine. AI-generated experience reports, backed by comprehensive data analysis, effectively highlight areas of user experience that need improvement. Currently, this service is in its beta phase, offering 100,000 sessions monthly at no charge; if you find you need more sessions, feel free to get in touch. Additionally, you have complete control over privacy settings, enabling you to block any unwanted data collection, which ensures a personalized and secure user experience. Utilizing these innovative tools, organizations can greatly improve their comprehension of user interactions and promote a more user-friendly design strategy, ultimately leading to enhanced customer satisfaction.

Media

Media

Integrations Supported

Slack

Integrations Supported

API Availability

API Availability

Pricing Information

Free
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

TraceUX

Company Location

Honduras

Company Website

trace-ux.builtbyfrank.dev

Company Facts

Organization Name

Stey.ai

Company Website

stey.ai/

Categories and Features

Session Replay

Session Recording
Surveys
User Experience Analysis
User Feedback

Categories and Features

AI Tools

Not specified

Session Replay

Not specified

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