Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • LIVE Connect Reviews & Ratings
    44 Ratings
    Company Website
  • Paccurate Reviews & Ratings
    11 Ratings
    Company Website
  • Tai TMS Reviews & Ratings
    173 Ratings
    Company Website
  • DAT Reviews & Ratings
    323 Ratings
    Company Website
  • Shippo Reviews & Ratings
    910 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    16 Ratings
    Company Website
  • Bidtracer Reviews & Ratings
    39 Ratings
    Company Website
  • DrayMaster Reviews & Ratings
    1 Rating
    Company Website
  • TRACTIAN Reviews & Ratings
    137 Ratings
    Company Website
  • HostZealot Reviews & Ratings
    300 Ratings
    Company Website

What is Tracey?

Tracey, a cloud-based shipping intelligence platform created by Sendcloud, equips e-commerce brands, third-party logistics providers, and retailers with the tools to boost their delivery performance by converting disorganized carrier tracking data into structured and actionable insights. This transformative process enables businesses to assess carriers effectively, optimize costs, and enrich the customer experience. By aggregating parcel and status data from more than 40 international carriers, the platform delivers real-time visibility into shipments, accurately predicts delays, and recommends the best transport options based on criteria such as cost, reliability, transit times, and service level agreements, eliminating the need for speculation. Tracey also supports continuous evaluation and comparison of carrier performance, allows for benchmarking against industry norms, and assists in negotiating better contracts with carriers. Furthermore, the platform automates customer notifications, which significantly minimizes inquiries about order status by providing estimated arrival times and alerts for any delivery complications. Its ability to seamlessly integrate with existing shipping, customer service, or warehouse systems via an API ensures that relevant parcel information is readily available, thereby further enhancing operational efficiency. Overall, this holistic approach not only improves operational processes but also fosters stronger customer relationships through enhanced communication and transparency, leading to heightened satisfaction and loyalty among clientele.

What is SONAR?

SONAR is an advanced platform designed for supply chain intelligence and freight market analysis, specifically aimed at supporting logistics professionals in evaluating, monitoring, and forecasting the trends within the global physical economy. It provides a detailed view of the freight market across various geographical tiers—local, state, national, and global—encompassing all modes of transportation including trucking, rail, intermodal, air, and maritime. Key features include SONAR SCI, which offers practical insights that enable shippers, carriers, and third-party logistics providers to minimize costs and improve adherence to route guidelines; Market Dashboard+ for comprehensive multi-lane analysis that aids in bid management and highlights corridor trends; TRAC, which supplies high-frequency and accurate pricing information regarding market fluctuations, rates, and capacity; and Container Atlas, which delivers insights and trends on vessel delays and pricing shifts. The primary aim of SONAR is to enhance market intelligence and transparency across the supply chain ecosystem, which ultimately leads to better decision-making and performance improvements. By equipping users with a robust suite of tools, SONAR ensures they can maneuver the intricate landscape of the freight market with greater efficiency and strategic insight. Such capabilities not only streamline operations but also foster a more responsive supply chain environment.

Media

Media

Integrations Supported

Sendcloud

Integrations Supported

Sendcloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sendcloud

Date Founded

2019

Company Location

Belgium

Company Website

www.traceybysendcloud.com

Company Facts

Organization Name

SONAR

Date Founded

2017

Company Location

United States

Company Website

gosonar.com

Categories and Features

Categories and Features

Freight

3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills

Popular Alternatives

Popular Alternatives

DAT iQ Reviews & Ratings

DAT iQ

DAT
3PL Freight Software Reviews & Ratings

3PL Freight Software

3PLFreightSoftware.com
DAT Reviews & Ratings

DAT

DAT Freight & Analytics