Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • LIVE Connect Reviews & Ratings
    47 Ratings
    Company Website
  • Shippo Reviews & Ratings
    911 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    16 Ratings
    Company Website
  • Bidtracer Reviews & Ratings
    39 Ratings
    Company Website
  • DrayMaster Reviews & Ratings
    1 Rating
    Company Website
  • TRACTIAN Reviews & Ratings
    139 Ratings
    Company Website
  • HostZealot Reviews & Ratings
    309 Ratings
    Company Website
  • iPlum Reviews & Ratings
    9,148 Ratings
    Company Website
  • Macaw AMS Reviews & Ratings
    8 Ratings
    Company Website
  • Detrack Reviews & Ratings
    149 Ratings
    Company Website

What is Tracey?

Tracey, a cloud-based shipping intelligence platform created by Sendcloud, equips e-commerce brands, third-party logistics providers, and retailers with the tools to boost their delivery performance by converting disorganized carrier tracking data into structured and actionable insights. This transformative process enables businesses to assess carriers effectively, optimize costs, and enrich the customer experience. By aggregating parcel and status data from more than 40 international carriers, the platform delivers real-time visibility into shipments, accurately predicts delays, and recommends the best transport options based on criteria such as cost, reliability, transit times, and service level agreements, eliminating the need for speculation. Tracey also supports continuous evaluation and comparison of carrier performance, allows for benchmarking against industry norms, and assists in negotiating better contracts with carriers. Furthermore, the platform automates customer notifications, which significantly minimizes inquiries about order status by providing estimated arrival times and alerts for any delivery complications. Its ability to seamlessly integrate with existing shipping, customer service, or warehouse systems via an API ensures that relevant parcel information is readily available, thereby further enhancing operational efficiency. Overall, this holistic approach not only improves operational processes but also fosters stronger customer relationships through enhanced communication and transparency, leading to heightened satisfaction and loyalty among clientele.

What is Share a Refund?

Share a Refund delivers effective transportation cost management solutions tailored for logistics providers, small to medium-sized enterprises, and large global corporations. Their extensive range of services includes Audit and Recovery, management of Lost and Damaged Claims, and optimization of Carrier Agreements, allowing businesses to effectively oversee parcel expenses. Additionally, they facilitate Carrier Payment Remittance and GL Coding, enhancing the financial management of shipping costs. By utilizing smarter software, Share a Refund not only generates significant transportation savings but also boosts supply chain transparency and offers critical logistics insights. This holistic approach empowers companies to make informed decisions and improve operational efficiency.

Media

Media

Integrations Supported

Sendcloud

Integrations Supported

QuickBooks Online
QuickBooks Online Advanced
Shopify

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

There are no monthly service fees or hidden costs.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Sendcloud

Date Founded

2019

Company Location

Belgium

Company Website

www.traceybysendcloud.com

Company Facts

Organization Name

Share a Refund

Date Founded

2016

Company Location

United States

Company Website

www.sharearefund.com

Categories and Features

Categories and Features

Freight

LTL Management
Rate Management
Shipment Tracking

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Shipping

Quotes / Estimates
Shipment Tracking

Supply Chain Management

Electronic Data Interchange
Shipping Management
Transportation Management

Transportation Management

Billing & Invoicing
Quotes / Estimates
Routing
Scheduling
Shipment Management

Popular Alternatives

Popular Alternatives

FreightPOP Reviews & Ratings

FreightPOP

FreightPOP, Inc.