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What is Track.co?

Track CXM provides an exceptional platform that allows you and your team to manage customer experiences in real time through surveys and metrics, amplifying the customer's voice. Customer Experience Management entails monitoring every interaction a customer has during their journey with the goal of enhancing these experiences, guaranteeing total satisfaction, fostering loyalty, and developing true brand advocates. We pride ourselves on being at the forefront of this industry! Our cutting-edge technologies and all-encompassing multi-metric platform furnish you with the essential tools to boost your customer experience significantly. With Track, you can easily streamline your survey results! You can distribute your surveys through various channels such as email, SMS, QR codes, and WhatsApp. Our highly customizable and responsive dashboards make it quicker and more efficient to monitor your reports. Dive into the most innovative CX platform on the market, specifically crafted to assess the consumer journey and yield valuable insights from customer feedback, thereby enabling your business to make well-informed decisions. This distinctive approach not only elevates customer satisfaction but also cultivates lasting loyalty, ensuring your brand thrives in a competitive landscape. Embrace the future of customer experience management with tools that are not just reactive but proactively shape a positive customer journey.

What is Tabsurvey?

Utilize our iPad survey application to measure customer satisfaction on-site, enabling effortless collection and assessment of feedback while on the go! This innovative tool delivers daily insights into your team's performance, helping you to effectively identify and tackle significant challenges. Take advantage of the offline tab survey feature for seamless data collection without needing an internet connection. To get started, download the iPad application along with your survey, and you can easily upload your findings at a later time. With our iPad survey app, you can monitor essential KPIs that are vital for your business's success. Whether your focus is on gathering customer insights, collecting employee feedback, or performing offline data collection, tabsurvey is the ideal solution, allowing for a quick setup in just five minutes. After registering for an account, creating your first survey becomes a breeze. Next, download our survey app from the App Store to your iPad, and transfer your survey to the device. Once online, the iPad Survey App will send your data, providing easy access to review reports through any web browser. You can also organize your data by specific locations or times, as well as download it for deeper analysis. This app streamlines the process of obtaining actionable insights, making it simpler than ever to enhance your decision-making!

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$21 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Track.co

Company Location

Brazil

Company Website

track.co

Company Facts

Organization Name

Tabsurvey

Date Founded

2012

Company Location

Denmark

Company Website

www.tabsurvey.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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