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What is TrackIt!?

TrackIt! is a holistic Membership Tracking and Job Referral System specifically designed for Union Organizations. This powerful software solution equips unions with the tools needed to effectively manage and report on all activities related to members and contractors. Key features include the management of referrals and dispatches, upkeep of out-of-work lists, tracking of dues and assessment delinquencies, as well as overseeing training certificates. A noteworthy enhancement is the new Accounting Link, which integrates seamlessly with current accounting systems, facilitating the effortless transfer of dues, fees, and assessment income with a single click. Additionally, TrackIt! offers a comprehensive history of dues, assessments, referrals, work experiences, and monitors critical aspects such as certificate renewals, meeting attendance, and eligibility for service pins. One of TrackIt!'s most impressive features is its advanced reporting capabilities, allowing users to swiftly generate various reports like delinquency letters, work hours, income statements, certificates, remittances, and contact lists complete with labels. By streamlining administrative procedures and providing essential insights through its robust reporting functions, TrackIt! greatly improves operational efficiency for unions. Furthermore, this software not only simplifies routine tasks but also empowers unions to focus more on their core missions and member engagement.

What is Track-It!?

Track-It! is recognized as the leading IT helpdesk solution tailored for technology teams, featuring a comprehensive suite of integrated modules that cover help desk services, asset management, knowledge sharing, change management, procurement oversight, and endpoint management, which includes functions like patch updates, software installations, and the supervision of mobile devices, all while remaining cost-effective. Eliminate the burdensome manual processes that lead to excessive email exchanges, cluttered sticky notes, missed issues, overwhelmed help desk staff, and ineffective task management and prioritization. Track-It! enhances the help desk ticketing process by automating ticket creation, categorization, assignment, and prioritization, which significantly boosts operational efficiency. At the heart of your IT operations, Track-It!’s help desk features combine practicality with ease of use, allowing your team to effectively monitor workloads, prioritize pending tickets, evaluate time spent on IT tasks, and pinpoint urgent issues that impact your organization. This all-encompassing tool not only streamlines operations but also cultivates a more structured and agile IT atmosphere, ensuring that your team can swiftly respond to challenges. With Track-It!, your technology team can achieve higher productivity and improved service levels across the board.

Media

Media

Integrations Supported

Infraon IMS

Integrations Supported

Infraon IMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$995.00/one-time
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ACC Computer Services

Company Website

www.trackit-software.com

Company Facts

Organization Name

BMC Software

Date Founded

1980

Company Location

United States

Company Website

www.trackit.com

Categories and Features

Membership Management

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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