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What is TrackJS?

TrackJS makes it easy to pinpoint and fix client-side errors with minimal effort. Our platform automatically detects issues on your website and offers a detailed account of user interactions related to these errors. Rather than relying on users to notify you of problems, TrackJS ensures that you are promptly alerted when issues occur. Given the unpredictable nature of JavaScript errors, the process of uncovering bugs and handling user feedback can often be tedious, time-consuming, and expensive. TrackJS simplifies the management of JavaScript errors, making it manageable for your entire team. With our user-friendly reports and straightforward alerts, you can swiftly identify and understand errors in your frontend code, allowing for prompt corrections. Unlike many competitors, we do not impose fees based on the volume of errors or events you log because we are committed to creating a partnership based on shared success. Our focus is to meet your needs without being hindered by the pressures of private equity or venture capital. As a company entirely owned and operated by employees, TrackJS is devoted to providing trustworthy and reliable service to our customers. Your success is our top priority, and we are here to guide you throughout the entire process, ensuring you receive the support necessary for effective error management. Our goal is to empower you so that you can concentrate on delivering exceptional user experiences.

What is RootCause?

Record user sessions to easily reproduce JavaScript errors without having to ask for details from the user. Check out a demonstration in our interactive sandbox. RootCause provides a robust set of tools to effectively track and recreate errors within websites and applications. Thanks to the built-in recording feature, you will have an accurate record of user interactions. After capturing an error, you can simply go to the web-based Replay Studio to replay the session and recreate the error with a single click. This feature removes the hassle of sifting through complex call stacks or lengthy logs in your bug-tracking efforts. Furthermore, by using the Feedback button, you can collect user feedback on visual, usability, or rendering problems, which will help you enhance the overall user experience. This all-encompassing strategy not only simplifies error management but also fosters better communication with users about possible issues, ensuring that their concerns are addressed promptly. Emphasizing user feedback further enriches the development process and contributes to a more polished final product.

Media

Media

Integrations Supported

JavaScript

Integrations Supported

API Availability

API Availability

Pricing Information

$49 per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

TrackJS

Company Website

trackjs.com

Company Facts

Organization Name

Bryntum

Date Founded

2009

Company Location

Sweden

Company Website

therootcause.io

Categories and Features

Website Monitoring

Not specified

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Popular Alternatives

Popular Alternatives