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What is Tracker?

Solution Specialties, Inc., a corporation founded in Illinois, was created to fulfill the informational needs of agencies involved in the justice system. Based in the Chicago metropolitan area, we provide a wide range of products and services tailored for both public and private entities working with criminal and juvenile offenders. Our systems are designed based on extensive direct experience from various agencies across all levels, combined with a strong grounding in behavioral sciences and information technology, which empowers us to offer all-encompassing solutions that cater to a wide array of requirements. Our Tracker® system is meticulously designed to accommodate the needs of every organizational level. By streamlining daily tasks, we strive to transform data entry into a more efficient and less tedious endeavor. The collected information is versatile, serving multiple purposes such as document generation, simplifying new data input, aiding in case planning and management, providing valuable insights for management, controlling expenses, and facilitating outcome-based analytics to support Evidence-Based Practices, among other uses. This comprehensive strategy not only enhances our clients’ operational efficiency but also allows them to concentrate on their fundamental objective of delivering justice. Ultimately, our commitment to innovation ensures that we remain at the forefront of solutions for justice agencies.

What is Sara?

Sara is an all-encompassing platform tailored for client communication and workflow management, acting as a pivotal center for various agencies, including state, federal, nonprofit, vocational rehabilitation, workforce development, veterans affairs, criminal justice, and health and human services. It enhances efficiency by simplifying administrative duties, automating client interactions, and ensuring adherence to compliance standards, all while integrating smoothly with current case management systems. The software facilitates everyday tasks such as two-way texting and emailing, scheduling appointments and sending out reminders, generating automated case notes, collecting documents with e-signatures, administering surveys, and enabling HIPAA-compliant video conferencing. Additionally, it diligently chronicles and synchronizes communications with the agency’s official records, offers limitless messaging templates and workflows, and can be tailored to meet specific compliance and program requirements. Consequently, agencies can scale their operations effectively while maintaining consistent communication with their caseloads, which ultimately results in enhanced service delivery. Moreover, this versatility empowers agencies to rapidly adapt to the changing needs and challenges of their respective domains.

Media

Media

Integrations Supported

Finity
TEQ Connect

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Solution Specialties

Company Website

www.solutionspec.com

Company Facts

Organization Name

Sara

Date Founded

2010

Company Location

United States

Company Website

saraworks.com

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling

Legal Case Management

Billing Management
Calendar Management
Case Notes
Docket Management
Document Management
Law Firms
Records Management

Categories and Features

Human Services

Not specified

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