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What is Trackit Manager?
Trackit emerges as the leading cloud-based electronic record solution tailored for transit operations. By providing a cost-effective way to transition towards a paperless setup, our service simplifies the storage and analysis of data through the use of tablets, ensuring adherence to all relevant federal, state, and local regulations. You can effectively monitor any incidents that occur within your organization, ensuring that no detail goes unnoticed. In addition, you can keep precise attendance records to avoid any unexpected disruptions caused by absences. Should an accident occur, our system is designed to connect specific follow-up actions to the root cause identified, enhancing accountability. You can also rest assured that all drivers' licenses, medical certificates, and annual retraining are consistently up to date. Your team will benefit from improved collaboration through a centralized list of alerts and action items, streamlining communication and task management. Ultimately, Trackit empowers you to oversee and prioritize the essential aspects of your organization, promoting a culture of responsibility and proactive oversight while also enhancing operational efficiency. Embrace the future of transit management with Trackit, where every detail is managed with precision.
What is Track-It!?
Track-It! is recognized as the leading IT helpdesk solution tailored for technology teams, featuring a comprehensive suite of integrated modules that cover help desk services, asset management, knowledge sharing, change management, procurement oversight, and endpoint management, which includes functions like patch updates, software installations, and the supervision of mobile devices, all while remaining cost-effective. Eliminate the burdensome manual processes that lead to excessive email exchanges, cluttered sticky notes, missed issues, overwhelmed help desk staff, and ineffective task management and prioritization. Track-It! enhances the help desk ticketing process by automating ticket creation, categorization, assignment, and prioritization, which significantly boosts operational efficiency. At the heart of your IT operations, Track-It!’s help desk features combine practicality with ease of use, allowing your team to effectively monitor workloads, prioritize pending tickets, evaluate time spent on IT tasks, and pinpoint urgent issues that impact your organization. This all-encompassing tool not only streamlines operations but also cultivates a more structured and agile IT atmosphere, ensuring that your team can swiftly respond to challenges. With Track-It!, your technology team can achieve higher productivity and improved service levels across the board.
Integrations Supported
Infraon IMS
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$995.00/one-time
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Trackit
Company Location
United States
Company Website
www.trackittransit.com
Company Facts
Organization Name
BMC Software
Date Founded
1980
Company Location
United States
Company Website
www.trackit.com
Categories and Features
Public Transportation
Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management