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What is Trackr?

With connections to over 900 carriers worldwide, you and your customers will always stay updated on the whereabouts of your shipments. By implementing automated email alerts, customers can easily monitor their order status, which greatly decreases the frequency of inquiries about their orders. The service accommodates a range of shipping methods, such as AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet, and ePacket (China Post, China EMS), while allowing you to discreetly mask any Chinese origins. This parcel tracking solution is designed to provide a customized experience, enabling you to adjust the tracking template to fit your store's visual theme. You have the power to modify text colors, button styles, and background images, along with the choice of which tracking details to display. Furthermore, you can add a note in the "seller's message" section to foster deeper customer interaction. To enhance your revenue stream, think about activating product suggestions on the tracking interface. This feature serves not only to keep customers informed but also to lessen the load on customer service agents dealing with "where is my order" queries. Customers can easily retrieve their order information through your store's tracking page at any time, using their shipment tracking number or by combining their order ID with their email. This frictionless tracking process not only improves customer satisfaction but also cultivates brand loyalty, making it a vital tool for your business. As a result, your customers will appreciate the efficiency and ease of keeping tabs on their orders, further establishing a positive relationship with your brand.

What is Omega Order Tracking ?

Omega Order Tracking was developed to enhance customer satisfaction, loyalty, and retention. This system allows you to monitor your order through various carriers, receive updates on shipment status, and access shipping details conveniently from a single platform. With a branded tracking page and an estimated delivery date, you can experience a seamless and straightforward tracking process. Additionally, the inclusion of marketing assets facilitates upselling and cross-selling opportunities. By utilizing SEO-optimized, automatically translated notifications for shipment updates, you can significantly decrease the number of inquiries regarding the whereabouts of orders. This comprehensive approach not only streamlines the tracking experience but also fosters a stronger connection between the business and its customers.

Media

Media

No images available

Integrations Supported

Shopify

Integrations Supported

Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

$9 per month
Free Trial Offered?
Free Version

Pricing Information

$9.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shopify

Company Location

Latvia

Company Website

apps.shopify.com/trackr

Company Facts

Organization Name

Omega Theme

Date Founded

2013

Company Location

Vietnam

Company Website

www.trackordernow.com

Categories and Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Categories and Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Popular Alternatives

Popular Alternatives

Trackr Reviews & Ratings

Trackr

Shopify