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What is Traction Rec?

Traction Rec transcends traditional member and program management systems by empowering community centers to customize experiences for their constituents through Salesforce, the premier platform for managing constituents. By providing your members with state-of-the-art self-service tools, they can interact with your organization anytime and from any device, enhancing their overall experience. Your team gains access to a comprehensive member overview, delivering vital information needed to create tailored interactions for each individual, thereby improving engagement. With Salesforce's robust reporting and analytics capabilities, you can obtain real-time insights into essential metrics that matter to your community center. Traction Rec presents a holistic 360° view of your constituents, enabling you to manage memberships, programs, facilities, retail operations, and finances all from one user-friendly platform. Furthermore, the ability to activate various modules and integrations with the core system allows for the use of secure, cloud-based technology to elevate your operations. This integrated approach not only simplifies management workflows but also cultivates a stronger bond between your center and the community it serves. By embracing this innovative solution, you position your organization to meet the evolving needs of your members effectively.

What is CivicTrack?

A software solution designed specifically for managing constituents in alignment with your mission. This powerful cloud-based platform empowers you to build meaningful relationships with those you serve. CivicTrack streamlines case management like never before, allowing you to connect constituents with vital services, provide timely updates, and oversee all communications related to a case from a unified dashboard. With CivicTrack, you can centralize all contact information and interaction history in a single, easily accessible online repository, ensuring that each constituent has a thorough profile. The platform also supports seamless case tracking, email communication, and file storage, keeping a detailed record of all actions and correspondence in one convenient space. Thinking of transitioning from Excel or another service? We offer implementation assistance to ensure a seamless and secure migration of your data into CivicTrack. While the platform is designed to be intuitive right from the beginning, we also provide free training for all users, along with ongoing support. Each user benefits from permission-based access and a high degree of customization to meet their unique needs. Moreover, our dedicated customer service team is always on hand to help with any inquiries or issues you might face while utilizing the software. With CivicTrack, managing your constituents becomes not only easier but also more effective, fostering deeper connections in your community.

Media

Media

Integrations Supported

Alaris Capture Pro
Conga Contracts
Docusign
GoFundMe Pro
Mailgun
Mindbody
Salesforce
Sign In Enterprise
Talkdesk
Twilio
Worldpay

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$46/month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Traction Rec Technologies

Date Founded

2015

Company Location

Canada

Company Website

www.tractionrec.com

Company Facts

Organization Name

CivicTrack

Date Founded

2008

Company Location

United States

Company Website

www.civictrack.com

Categories and Features

Parks and Recreation

Not specified

Categories and Features

Citizen Engagement

Not specified

Government

Not specified

Municipal

Not specified

Nonprofit

Not specified

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