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What is Traction Retail?

Retailers often encounter the difficulty of managing a young and frequently transient workforce, which can hinder their ability to forge a strong brand connection. To improve communication, collaboration, and overall training, it is crucial to develop an inviting environment for both frontline staff and their supervisors through a dynamic online community that provides them with essential tools to thrive in their positions. Traction Retail presents a customized solution utilizing the Salesforce platform, effectively closing the gap between retailers and their mobile workforce. By focusing on performance, autonomy, and transparent communication, Traction Retail enhances the customer experience across employees, locations, and brands alike. This approach streamlines communication and aligns operations across different stores, promoting stronger relationships between corporate headquarters, stakeholders, and sales staff. Furthermore, it simplifies scheduling, task management, and training via intuitive automated tools that are advantageous for both store managers and head office teams, ultimately fostering a more unified working environment. Such a comprehensive strategy not only enhances efficiency but also cultivates a feeling of community and belonging among employees, which can lead to greater job satisfaction and retention.

What is Traction ERM?

Traction on Demand has unveiled its Employee Relationship Management (ERM) solution, a comprehensive HR platform built on Salesforce that manages the entire employee lifecycle from hiring to retirement. By integrating HR data with sales, marketing, and service information, companies can gain a thorough understanding of their workforce, elevating HR's role to that of an essential business ally. Traditionally, organizations have utilized Customer Relationship Management (CRM) systems to evaluate and enhance customer relations, while the management of employee and candidate experiences has often been handled through a collection of disconnected systems. While valuable insights are generated through tools like Applicant Tracking, HR Information, Human Capital Management, and Learning Management systems, these insights typically remain out of reach for those outside of HR. The launch of Traction ERM addresses this gap by merging these diverse data sources into a unified HR framework, greatly enhancing the employee experience. This integrated strategy not only simplifies HR operations but also allows organizations to utilize data for more informed workforce-related decision-making. Ultimately, the success of this solution could redefine how businesses perceive and engage with their employees throughout their careers.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Traction on Demand

Date Founded

2007

Company Location

Canada

Company Website

www.tractionretail.ca

Company Facts

Organization Name

Traction on Demand

Company Location

Canada

Company Website

www.tractionondemand.com/blog/introducing-traction-erm/

Categories and Features

Retail Execution

Not specified

Categories and Features

Applicant Tracking

Assessments
Candidate Management
Internal HR
Onboarding
Self Service Portal
Workflow Management

Human Resources

360 Degree Feedback
Applicant Tracking
Employee Database
Onboarding
Performance Management
Recruiting Management
Self Service Portal

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