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Ratings and Reviews 0 Ratings
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What is Rake?
Rake serves as a replacement for LiveChat and similar chat applications found online, as well as for Slack and other workplace messaging tools. This platform offers an infinitely searchable and interconnected chat experience, prioritizing omnichannel communication to ensure seamless connections with all users. Research shows that implementing live chat on your website can boost lead conversion rates by as much as four times. Rake features customizable chat widgets that are straightforward to integrate into various websites and landing pages, requiring only minimal JavaScript, thereby maintaining optimal website speed and performance. Additionally, it offers plugins compatible with popular content management systems and eCommerce platforms, enhancing its functionality. With Rake, you can monitor live visitors on your site, gaining insights into their geographic location, session duration, pages viewed, and other valuable metrics. Furthermore, the platform allows you to send tailored chat invites at the perfect moment, ensuring engaging interactions with your visitors. By utilizing Rake, businesses can significantly enhance their communication strategies and improve overall customer engagement.
Integrations Supported
Integrations Supported
Facebook
NiCE CXone Mpower
Stackreaction
Twilio
WhatsApp
Zapier
API Availability
API Availability
Has API
Pricing Information
$4 per user per month
Free Version
Free Trial Offered?
Pricing Information
$4/month/user
3 plans - Starter (free up to 4 Users) Team & Professional. Prices range from $4 to $7 per month per User.
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Windows
Mac
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Traction Software
Date Founded
1996
Company Location
United States
Company Website
www.tractionsoftware.com
Company Facts
Organization Name
Rake
Company Location
United States
Company Website
www.rake.ai/
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Knowledge Management
Cataloging / Categorization
Collaboration
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Project Management
Agile Methodologies
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Time & Expense Tracking
Traditional Methodologies
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Training Management
Task Management
Create Subtasks
Gamification
Mobile Access
Percent-Complete Tracking
Progress Tracking
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View
Categories and Features
Collaboration
Chat / Messaging
Contact Management
Task Management
Conversational Support
Not specified
Customer Communications Management
Chat / Messaging
Multi-Channel Communications
Internal Communications
Chat/Messaging
Knowledge Management
Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Task Management
Collaboration
Mobile Access
Progress Tracking
Reporting/Analytics
Task Board View
Task Planning
Task Scheduling
Task Tracking
Team Chat
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Stickers / GIFs