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What is TRACX?

Experiential marketing stands out as the most efficient way to turn visitors into dedicated customers and transform them into passionate advocates for your brand. It represents an advanced iteration of traditional marketing strategies. Imagine having real-time insights at your disposal that allow you to attract, convert, and retain customers, thereby propelling your business to new heights. With TRACX, this ambitious vision is fully attainable. Our intuitive, no-code marketing tools enable you to effectively utilize feedback to elevate your business. You'll access vital insights, identify emerging trends, and grasp the needs of your most engaged audience, all from a single, user-friendly dashboard. This groundbreaking methodology not only optimizes your marketing initiatives but also significantly enhances the overall experience for your customers. By adopting this approach, your brand can forge deeper connections and foster lasting relationships with its audience.

What is AskNicely?

AskNicely is a cutting-edge platform designed for gathering customer feedback, utilizing the Net Promoter Score (NPS) methodology to enhance customer experiences. This platform enables companies to easily gather insights via simple surveys. Additionally, it provides teams with real-time data, allowing them to swiftly respond to customer input. Moreover, AskNicely seamlessly connects with a variety of widely-used business tools, making it a versatile choice for organizations. By harnessing this integration, brands can streamline their feedback processes and implement improvements efficiently.

Media

Media

Integrations Supported

Integrations Supported

Centra
Cliniko
ClubReady
Freshdesk
Help Scout
HubSpot CRM
HubSpot Customer Platform
Intercom
Klipfolio
Kustomer
MRI Palace
Microsoft Dynamics 365
Pandium
Reptrics
Shopify
Slack
Vibe.fyi
Workato
Zapier
me&u

API Availability

API Availability

Has API

Pricing Information

£28 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Chase Interaction

Date Founded

2020

Company Location

United Kingdom

Company Website

www.tracx.com

Company Facts

Organization Name

AskNicely

Date Founded

2014

Company Location

New Zealand

Company Website

www.asknicely.com

Categories and Features

Customer Experience

Not specified

Customer Satisfaction

Not specified

NPS

Not specified

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Feedback Management
Pulse Surveys

Employee Survey

Not specified

Experience Management

Not specified

NPS

Not specified

Online Quiz Makers

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing

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