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What is Trade Terminal?

In the modern era, almost every type of service can be booked and reserved online. The growing trend of consumers opting for digital services continues to gain momentum without showing any signs of abating. Our groundbreaking online booking platform acts as an essential conduit between businesses and their customers, bringing all interactions into a single, cohesive interface. Users have the ability to check, alter, and manage all their bookings conveniently from one hub. Furthermore, the system empowers administrators to restrict staff functionalities based on designated access levels. Customers can easily schedule appointments by selecting from a range of services, their preferred personnel, and a user-friendly calendar that showcases availability. We also encourage users to create accounts, allowing them to handle all their bookings through a unified system that offers advantages for service providers across multiple industries. By adopting this method, we not only simplify the booking process but also significantly boost customer satisfaction by ensuring a smooth and efficient experience. This innovative approach ultimately serves to strengthen the relationship between businesses and their clientele.

What is Mindcat Bookings?

Mindcat Bookings is an innovative online platform focused on facilitating appointment scheduling and managing calendars for clinics, salons, and other businesses that rely on appointments. With this system, clients can effortlessly browse available services and select convenient times for their appointments online, while staff can effectively manage bookings, schedules, operating hours, and customer data through a robust administrative dashboard. Businesses enjoy the advantage of customizing their operating hours and accommodating special exceptions, such as those for Fridays or during the month of Ramadan, and they can quickly generate a public booking page or integrate the platform with their current website. The software caters to both English and Arabic speakers, making it particularly suitable for the Gulf region. Key features include calendar synchronization, automated reminders, appointment status management, and the ability to use API or webhook integrations to send booking events to external systems. Mindcat offers flexibility with either hosted SaaS solutions or installations on customer-managed servers or cloud setups, with different features and configurations available depending on the selected plan. By streamlining the booking process, Mindcat reduces the need for manual coordination and equips customers with the capability to schedule their appointments with ease. This streamlined approach not only boosts operational efficiency but also significantly enhances the overall customer experience, fostering satisfaction and loyalty. Additionally, the platform's user-friendly design ensures that both clients and staff can navigate it effortlessly.

Media

Media

Integrations Supported

Integrations Supported

Google Calendar

API Availability

API Availability

Pricing Information

$19 per user per month
Free Trial Offered?

Pricing Information

AED 59 per calendar per month
You pay per staff calendar per month. A staff calendar is one person or resource patients book: a doctor, a therapist, a stylist, a service advisor or a bay. Receptionists and managers who run the diary are free, and patients never count. Each band’s price applies only to the calendars inside it. There are no per-booking or new-client fees.

Band: AED | SAR | USD per month
1 to 5: 59 | 59 | 16.07
6 to 15: 45 | 45 | 12.25
16 to 40: 35 | 35 | 9.53
41 and up: 25 | 25 | 6.81
Worked example. A clinic with 8 doctors and therapists pays 5 × 59 + 3 × 45 = AED 430 a month (SAR 430, USD 117.09). With 20 it is AED 920 (USD 250.51). With 50 it is AED 1,870 (USD 509.19). The shared option has a minimum of AED/SAR 399 a month (USD 108.65), so a 3-doctor clinic pays 399.

How you run it changes the multiplier.

Shared: your own separate copy on our UAE servers: The calendar price above | AED/SAR 399 (USD 108.65)
Your own servers, hosted by us in the UAE or Saudi Arabia: Calendar price × 2 | AED/SAR 4,099 (USD 1,116.13)
In your own cloud or servers, run by us: Calendar price × 2, and you pay your cloud bill directly | AED/SAR 6,449 (USD 1,756.02)
Two ways to start. Up to 15 staff calendars on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 16 staff calendars, and at any size on your own servers or your own cloud, we set it up with you.

Quick start (we set it up): The shared plan, 1 to 15 staff calendars | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers, the booking page in Arabic and English with your logo, your services, prices and each person’s hours added from our CSV template, Friday and Ramadan hours, a reminder email the day before, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 16 staff calendars, and every size on your own servers or your own cloud | Up to 5 calendars: AED/SAR 2,900 (USD 789.65). 6 to 15: AED/SAR 4,900 (USD 1,334.24). 16 to 40: AED/SAR 8,900 (USD 2,423.42). Above 40: from AED/SAR 15,900 (USD 4,329.48), scoped in writing. | One session with your clinic manager, then setup to a written plan. It covers your branding, services and prices, each staff member’s hours with breaks, Friday and Ramadan hours, the booking page in Arabic and English with the right-to-left layout, your mail, a reminder email the day before, and training. From 6 calendars it also covers WhatsApp or SMS reminders through your own provider, Google Calendar sync and moving your patient list in. From 16 it covers branches, roles per branch and webhooks to your clinic system. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100.
Not in the calendar price. WhatsApp, SMS and email sending fees are billed at cost. They sit on your own provider account where we can set it up that way. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.

Supported Platforms

Not specified

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Trade Terminal

Company Location

Australia

Company Website

www.tradeterminal.com.au

Company Facts

Organization Name

Mindcat Technology Consultants FZE

Date Founded

2022

Company Location

F-15, Warba Center, Deira, Dubai, United Arab Emirates

Company Website

mindcat.ai/apps/bookings

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Mobile Access
Multi-Location
Online Booking

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