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What is Trades Operator?

Trades Operator is a software solution hosted in the cloud, specifically crafted for contractors in home services, including areas such as HVAC, plumbing, electrical, and cleaning. Its main goal is to merge customer engagement and marketing strategies with the operational and financial aspects of the business into a singular platform. Key functionalities highlighted by the service include call recording, providing transcripts and summaries, following up on unanswered calls, linking calls to specific sources, and effortlessly syncing advertisements with platforms like Google and Meta. The intended workflow covers a range of processes, including booking, dispatching, estimating, invoicing, payment processing, job costing, accounting, and AI-enhanced searches and follow-up drafts, while ensuring that all significant decisions are subject to human approval. Aimed at owner-operated service businesses that typically manage around three to ten service vehicles, it seeks to enhance their operational efficiency. Nevertheless, the provider has mentioned that certain features concerning job management, accounting, and command-center operations are still being developed, indicating that some of the advertised functionalities may not be fully operational at present. Therefore, users are encouraged to stay updated about enhancements and the introduction of new features as they are released, ensuring they maximize their experience with the software. Additionally, as the platform evolves, it aims to adapt to the changing needs of its users, offering greater flexibility and improved tools for managing their services.

What is ServiceMonster?

We take care of everything from job scheduling and managing work orders to customer invoicing and automated marketing communications, making sure all of your requirements are fulfilled. Effortlessly, you can arrange jobs, take notes, create invoices, handle payments, and monitor your technicians along with their routes. Our main goal is to streamline business management. By focusing on client retention, ServiceMonster's automated marketing tools help keep your services at the forefront of your customers' minds. Our mobile application allows you to control your entire operation via a smartphone or tablet, which removes the reliance on paper and minimizes clutter. Whether you are an independent operator or oversee a larger team, ServiceMonster provides the ease and oversight essential for effective technician and scheduling management. It walks you through every step of a job, from initial setup to final execution, enabling you to gather customer signatures and process payments directly from your device, giving you instant access to your business data. Our thorough reporting and KPI dashboards offer you continuous insights into your business’s performance, ensuring you are always equipped with the knowledge needed to make informed decisions. With ServiceMonster, boosting productivity and efficiency is merely a tap away, allowing you to focus more on growth and less on administration. This way, you can dedicate your time to what truly matters: delivering exceptional service to your clients.

Media

Media

Integrations Supported

Google Ads
Klarna
Meta Ads
Plaid
QuickBooks Online
Stripe

Integrations Supported

FittleBug
Hatch
NiceJob
Quickwork

API Availability

API Availability

Pricing Information

Contact for pricing
Discussed during a demo.

Pricing Information

$80 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Trades Operator

Date Founded

2026

Company Location

United States

Company Website

tradesoperator.com

Company Facts

Organization Name

Principal Focus

Date Founded

2003

Company Location

United States

Company Website

www.servicemonster.net

Categories and Features

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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