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What is TrailBlazer?

In a thriving computer repair facility, our all-encompassing repair management solution—TrailBlazer—is indispensable. This innovative system optimizes your repair processes and includes a variety of features tailored to reduce the stress associated with running your business. By providing detailed reports and analytics, you can remain aware of your performance indicators, while automated notifications keep both your technicians and clients regularly informed about repair progress, enhancing clarity and operational efficiency. Furthermore, its user-friendly design allows for seamless integration into your current operations, making transitions smooth and hassle-free. Ultimately, adopting TrailBlazer can significantly elevate your business's productivity and customer satisfaction levels.

What is Fixably?

Fixably is a cloud-based software solution designed to enhance repair management processes, thereby reducing both time and costs associated with each repair project. Repair shop technicians often find themselves bogged down by administrative duties, time that could be better spent focusing on actual repairs and enhancing the service experience for customers. Recognizing this challenge, we, as service professionals ourselves, developed Fixably to automate the mundane tasks that do not involve repairs. - Our software empowers technicians to manage repairs with greater efficiency, allowing them to dedicate more time to hands-on technical work. Each technician benefits from insights gained from the analysis of over a million repairs recorded in Fixably. - For business owners, Fixably provides valuable insights into performance and financial management, enabling significant automation of around 80% of routine tasks and offering detailed data oversight. - The platform guarantees a seamless end-to-end customer experience, made possible through its integrated communication features that facilitate effective interaction. With the recent enhancements to our Apple GSX API integration, Fixably stands out as the premier choice for Apple Authorized Service Providers. This integration streamlines the repair management process by eliminating the need to switch between different software applications, allowing users to efficiently create repairs, order parts, access articles, and receive clear guidance directly through the Fixably interface. Overall, Fixably not only simplifies the repair process but also significantly boosts productivity and customer satisfaction across the board.

Media

Media

Integrations Supported

ASAP

Integrations Supported

Google Maps
Moneris
QuickBooks Online
Slack
Stripe
Tyro EFTPOS

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Not specified

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Redbrook Technology

Company Location

United Kingdom

Company Website

www.redbrooktech.com

Company Facts

Organization Name

Fixably

Date Founded

2015

Company Location

Finland

Company Website

fixably.com

Categories and Features

Repair Shop

Billing & Invoicing
Intake Forms
Inventory Management
Parts Inventory Management
Repair Tracking

Categories and Features

Appliance Repair

Not specified

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Shipping Management
Special Order Management

Point of Sale

Barcode Scanning
Electronic Signature
Multi-Location
Retail POS
Returns Management

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Routing
Scheduling
Task Management

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