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What is TransparenSEE by DAC?

TransparenSEE is a multi-location marketing and local optimization platform developed by DAC for organizations managing large networks of stores, offices, branches, or service locations. The system provides a single dashboard for controlling listings, customer reviews, social media activity, local search performance, and other aspects of a brand's local digital presence. Centralized location data management helps teams keep addresses, phone numbers, business hours, and other information accurate and consistent across relevant online platforms. Its reputation management capabilities bring reviews and feedback from multiple channels into one environment so teams can monitor and respond without moving between separate services. Automated filtering and alerting can help identify problematic social content, compliance issues, or interactions that may require attention. TransparenSEE's Enterprise Social Manager allows organizations to create, schedule, and manage social content at the individual-location level while maintaining centralized oversight. The platform also provides analytics that can help teams understand customer engagement and determine when or where local content is performing effectively. Local Rank+ gives marketers tools for monitoring local organic search visibility and evaluating how individual locations perform in search results. Prompt tracking helps organizations measure how their locations or brands appear within AI-powered search and conversational discovery experiences. Because the platform combines listings, reputation, social media, search intelligence, and automation, organizations can manage local marketing activity without maintaining separate workflows for every location. TransparenSEE is especially suited to enterprise brands that need centralized governance while still allowing individual locations to maintain an active and accurate local presence.

What is RightResponse AI?

RightResponse AI is an innovative platform designed for the effective management of reviews and reputation, specifically catering to businesses with physical locations, multi-location brands, agencies, and large enterprises. The platform employs a sophisticated multi-agent response workflow that categorizes the process into several distinct phases, such as understanding reviews, ensuring safety, evaluating themes, selecting pre-approved messaging, planning, drafting, and conducting final quality assurance checks. Teams can choose to publish responses automatically or opt for human oversight, utilizing a rich repository of approved information pertinent to the business, brand, and specific locations as needed. Moreover, the platform enables the dispatching of customized email and SMS requests for reviews, aggregates and monitors reviews, converts customer feedback into actionable Voice of Customer insights, assesses competitor reviews, and keeps track of rankings on Google Maps. RightResponse AI is also adept at managing multiple locations, offers a Done For You service, provides agency white-label options, and supports integrations with platforms such as Google Business Profile, Trustpilot, and Zapier, in addition to having an Open API for extended customization. With pricing beginning at $10 per location each month, enhanced by usage credits, various plans including Core, Pro, and Pro+ are available to accommodate different business requirements. This all-encompassing solution not only aids businesses in bolstering their online presence but also streamlines the management of their reputation effectively, ultimately contributing to greater customer satisfaction and loyalty. By harnessing the power of RightResponse AI, businesses can navigate the complexities of online reputation management with confidence and ease.

Media

Media

No images available

Integrations Supported

Google Business Profile
Facebook
Instagram
LinkedIn
Tripadvisor
Yelp

Integrations Supported

Google Business Profile
Trustpilot
Zapier

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$10/location/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

DAC Group

Date Founded

1972

Company Location

United States

Company Website

www.dacgroup.com/tech-platforms/local-optimization/transparensee/

Company Facts

Organization Name

RightResponse AI, Inc.

Date Founded

2022

Company Location

United States

Company Website

www.rightresponseai.com

Categories and Features

Categories and Features

AI Review Management

Not specified

Reputation Management

Not specified

Review Management

Not specified

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