Penguin Reviews & Ratings

Penguin

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Total 5 out of 5 stars
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features 5 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

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What is Traviola?

Traviola, our state-of-the-art Online Reservation System, is a testament to our commitment to innovation. We are proud to offer the fastest solution currently available on the market, boasting over 100 XML integrations and an impressive processing speed of under 400 milliseconds for more than 1,000 hotels, making us the quickest search engine in the sector. In an era where speed is of the essence, this capability is vital for users who often quantify their time in fleeting minutes and seconds, amplifying the demand for swift results. Moreover, the potential for errors poses significant challenges for contemporary systems that rely on multiple sources with diverse XML formats, which can lead to considerable operational risks due to misinterpretation of data. At Travel Connection Technology, we have invested numerous hours refining all our modules, particularly Traviola, achieving an error rate of less than 0.02%. This milestone has been accomplished through a blend of defensive programming methods and a deep understanding of industry standards, guaranteeing that our clients benefit from exceptional accuracy and reliability. By emphasizing both speed and precision, we are not only enhancing user experience but also establishing new standards for excellence in the online reservation industry. Our ongoing efforts reflect a dedication to continuous improvement, ensuring we remain at the forefront of technological advancements.

What is Penguin?

This all-encompassing travel agency software solution provides multilingual capabilities for generating quotes and invoices, alongside comprehensive documentation such as receipts, e-tickets, confirmations, and vouchers. Additionally, it features a General Ledger-based Budget Module, integrates seamlessly with third-party XML/web services, and connects effortlessly with payment gateways including Sage Pay, Worldpay, Wirecard, and Mpesa, complete with automatic reconciliation. The platform also incorporates modules for staff commissions, sliding and affiliate commissions, and utilizes AI for automatic reconciliation with IATA BSP, all while supporting multi-branch accounting and various business areas, including B2B/Agent Management and integrations with BedBank and suppliers. Moreover, it facilitates booking retrieval through third-party connections with all GDS and NDC systems, and includes functionalities for automatic creation and cancellation of bookings, processing refunds and voids, conducting bank reconciliations, and uploading GL data via Excel. Users can also schedule reports, manage hotel inventory uploads and bookings, generate ABTA reports, revalue currencies, and create FIT/group packages, making it a robust choice for travel agencies seeking efficiency and integration. Ultimately, this solution is designed to streamline operations and enhance the overall travel booking experience.

Media

Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$399 per month
Free Trial Offered?

Pricing Information

£350/month - 5 Users
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Travel Connection Technology

Date Founded

2007

Company Location

Romania

Company Website

tct.travel/traviola-online-reservation-system/

Company Facts

Organization Name

Penguin Commercial Limited

Date Founded

1998

Company Location

United Kingdom

Company Website

www.penguininc.com

Categories and Features

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

Categories and Features

Travel Agency

Not specified

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