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What is Trekadoo?

Trekadoo Family Vacations is a family-owned vacation rental enterprise that has been operated by the Christensen family for two generations. Launched by Thom and Kathryn Christensen, the business was created to help cover the upkeep expenses of their cherished family cabin, enabling them to maintain their enjoyment of the space and share it with others. Our mission is to keep providing access to the homes we have carefully cultivated, giving families the opportunity to create unforgettable experiences while building lasting memories and meaningful relationships. We are committed to ensuring that each visit is an occasion filled with happiness and connection, enhancing the lives of everyone who comes through our doors. Ultimately, we strive to create an inviting environment where families can come together and strengthen their bonds.

What is Mya?

Mya functions as a smart concierge specifically designed for vacation rental properties, aimed at assisting owners and property managers while allowing them to retain control over decisions related to their properties, payments, and vendor relationships. Operational around the clock, it responds to guest questions through voice or text in more than 20 languages. Property owners can inform Mya about their properties through engaging conversations, guaranteeing that it possesses the essential details to support guests effectively throughout their stays. When guests encounter problems that require repairs, Mya can create work orders and contact the vendor designated by the property owner; for urgent issues that need immediate attention, it can connect guests with a local concierge. Additionally, Mya works smoothly with various booking and property management systems, allowing operators the freedom to use their chosen platforms without any interruptions. By adeptly handling routine guest inquiries, delivering personalized property information, coordinating maintenance requests, and offering local recommendations, Mya significantly improves the experience for both guests and property owners alike. Its cutting-edge features not only streamline operations but also pave the way for greater satisfaction in the vacation rental market. Ultimately, Mya stands as a transformative force in how vacation rentals are managed and experienced.

Media

Media

No images available

Integrations Supported

Vrbo

Integrations Supported

Vrbo
Airbnb
Beds24
Cloudbeds
Guesty
Hospitable
Hostaway
Lodgify
Mews
OwnerRez
Smoobu
iGMS

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Trekadoo

Date Founded

2009

Company Location

United States

Company Website

www.trekadoo.com

Company Facts

Organization Name

Concierge Inc.

Company Location

United States

Company Website

www.meetmya.ai

Categories and Features

Vacation Rental

Contact Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Reservations Management

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Vacation Rental

Not specified

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