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What is Trilliant?

Trilliant provides dependable and flexible solutions for smart grids and urban environments, utilizing a multi-layer platform that is device-agnostic and designed to improve connectivity, foster sustainability, enhance public safety, address Industrial Internet of Things (IIoT) challenges, and offer customers worldwide outstanding technological options. This innovative platform enables energy providers, utility companies, and local governments to choose only the essential services and solutions they need, integrating them into a single comprehensive system that includes communications, analytics, data services, advanced metering infrastructure for electricity and water, distribution automation, demand response capabilities, the Prime Energy Suite, IIoT applications, sub-metering, and smart outdoor lighting. Furthermore, it supports integration across wide area, neighborhood area, and cellular networks, ensuring seamless meter integration that works smoothly across diverse devices without limiting users to a specific vendor, which significantly enhances operational flexibility. By adopting this holistic strategy, stakeholders are empowered to design customized solutions that align perfectly with their unique requirements while upholding a strong focus on innovation and operational efficiency. Ultimately, this adaptability allows organizations to respond effectively to evolving demands in a rapidly changing technological landscape.

What is SpryCIS?

The utility sector is experiencing profound changes, with customer expectations evolving in tandem with these developments. This transformation is driven by innovations in smart grid technology, greater mobility, and rising customer demands for improved interactions with their utility providers. A number of Customer Information Systems (CIS) are struggling to adapt to these shifting requirements, often impeded by legacy technology. Additionally, the market's consolidation of CIS vendors has limited competition, resulting in higher costs and fewer choices for utilities. SpryPoint aims to disrupt this landscape by launching the first enterprise CIS specifically crafted for cloud delivery as a service. SpryCIS is designed to tackle the distinctive challenges faced by contemporary utilities, enabling them to adjust effectively to the current environment. By offering this groundbreaking solution, utilities will finally have access to a system that is not only modern but also tailored to address their evolving needs. This shift promises to empower utilities to enhance service delivery and foster stronger relationships with their customers.

Media

Media

No images available

Integrations Supported

powerconnect.ai

Integrations Supported

powerconnect.ai

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Trilliant

Date Founded

2004

Company Location

United States

Company Website

trilliant.com

Company Facts

Organization Name

SpryPoint

Date Founded

2011

Company Location

Canada

Company Website

sprypoint.com/pages/solutions/spry-cis/

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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