Ratings and Reviews 112 Ratings
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What is TripMaster?
TripMaster delivers top-notch scheduling and distribution software for NEMT and paratransit services. This cost-efficient software streamlines paratransit management through demand-response and NEMT functionalities, all designed with user-friendliness in mind, which is a principle that inspired its creation by the very customers it serves. As a comprehensive transit solution, it encompasses modules for Automated Scheduling, robust custom Reporting, Integrated Voice Response, Mobile Solutions, and an automated vehicle locator. Additionally, CTS Software enhances operations by providing thorough auditing support, cost control measures, manpower and vehicle resource management, along with route management capabilities. The software further includes features like statistical reporting, computer-assisted scheduling, and electronic billing. A unique aspect of our service is a 90-day money-back guarantee, ensuring customer satisfaction. After conducting a live demonstration of TripMaster's capabilities, our dedicated team will assist in setting up your database and offer personalized training for your staff, ensuring a smooth transition to our platform. With TripMaster, you can expect a partnership focused on optimizing your transit operations and enhancing overall efficiency.
What is Passio?
Passio offers a versatile modular platform designed for transit and mobility solutions specifically for agencies, campuses, and institutions, featuring capabilities such as real-time passenger updates, vehicle tracking, counting of passengers, onboard conveniences like WiFi and announcements, rider applications, ID verification, contact tracing, feedback collection, and operational management. By combining hardware with cloud-based software, operators can effectively manage fixed-route, shuttle, or on-demand transit services, as well as oversee parking and campus mobility programs, all through an integrated system. The passenger application, Passio GO, allows agencies to communicate details regarding stops, routes, estimated arrival times, and service alerts, while also providing automatic passenger counting and real-time analytics to help transit agencies analyze ridership patterns, costs, usage, and financial evaluations. Additionally, Passio’s services encompass on-demand and paratransit options, thanks to its acquisition of ParaPlan, which skillfully integrates scheduling, dispatching, and workflows for non-emergency medical transportation into one fluid process. This cutting-edge strategy not only boosts operational effectiveness but also substantially enhances the overall experience for users, making transit more accessible and user-friendly. Moreover, by leveraging advanced technology, Passio is paving the way for smarter and more efficient transit solutions that cater to the evolving needs of passengers and agencies alike.
Integrations Supported
Google Maps
Lyft
Mapbox
Microsoft Power BI
NovusMED
API Availability
Has API
API Availability
Has API
Pricing Information
$100 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
CTS Software
Date Founded
1982
Company Location
United States
Company Website
tripmastersoftware.com
Company Facts
Organization Name
Passio
Date Founded
2010
Company Location
United States
Company Website
passiotech.com
Categories and Features
NEMT
Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking
Public Transportation
Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
Transportation Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management
Categories and Features
Contact Tracing
AI Virtual Agents
Forms / Surveys
Hot Zone Alerting
Journey Mapping
Notifications
Proximity Tracing
SMS / Email / Voice Communications
Symptoms Reporting
Test Results Reporting
Wearable Integration
GPS Tracking
Alerts/Notifications
Asset Tracking
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking
Public Transportation
Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling