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What is TripSpark Fixed Route & Paratransit?

TripSpark provides comprehensive software solutions for public transit agencies, catering to both Fixed Routes and Paratransit services. With their platform, you can efficiently design optimized routes, automatically generate schedules and trips, and manage both personnel and vehicles seamlessly. Their robust reporting tools are designed to meet the requirements of federal funding agencies and the National Transit Database (NTD). By utilizing the data gathered, agencies can enhance service quality, minimize inefficiencies, boost ridership levels, and develop sustainable long-term transportation strategies. Additionally, TripSpark includes Intelligent Transportation Systems (ITS), Automated Fare Collection (AFC), Automatic Passenger Counting (APC), along with Passenger Information systems to further enhance transit operations. The integration of these features ensures that public transit agencies can operate more effectively and respond to the needs of their communities.

What is Transportation Manager?

The Transportation Manager is a comprehensive suite of products aimed at creating a robust online information system tailored specifically for transportation service providers. Agencies can select from a range of modules that best fit their individual needs. Key functionalities included in this system encompass client registration, trip scheduling and reservations, dispatching, invoicing for trips, user-friendly built-in reports, easy creation of ad hoc reports, as well as tracking for vehicles and drivers, notifications for maintenance, and reminders for driver training. Additionally, there are extra modules available for further customization based on unique requirements. Customer reviews emphasize the system's efficiency and effectiveness in managing transportation services. The night prior to a scheduled ride, an automated call is generated for all clients to remind them of their upcoming trips, which greatly reduces the likelihood of no-shows and last-minute cancellations. In cases where a client does not respond, the system persists in reaching out at set intervals to guarantee they are informed. On the day of the ride itself, passengers are also notified with a call to let them know that their bus is en route, thereby improving overall communication and coordination between the service provider and its clients. This careful attention to detail ensures an enhanced user experience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TripSpark

Date Founded

1990

Company Location

United States

Company Website

www.tripspark.com/lp/fixed-route-paratransit-software-public-transit

Company Facts

Organization Name

Shah Software

Company Website

www.shahsoftware.com

Categories and Features

Public Transportation

Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling

Categories and Features

Public Transportation

Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling

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