
RouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.
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Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack.
Integrations
Integrate with the best accounting and SMS platforms. From order creation through to proof of delivery, everything works together seamlessly - orders sync automatically, customers get notified instantly and drivers receive jobs in real-time.
Test drive all features for free
It only takes a few minutes to add your drivers, upload or create jobs and start branding your customer comms. Our free trial gives you access to all features for 14 days. We know that there aren’t enough hours in the day and our experts are available 24/5 to help you get set up to achieve your goals faster. You can chat live or book a call back for practical, hands-on support.
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Transportation Manager
The Transportation Manager is a comprehensive suite of products aimed at creating a robust online information system tailored specifically for transportation service providers. Agencies can select from a range of modules that best fit their individual needs. Key functionalities included in this system encompass client registration, trip scheduling and reservations, dispatching, invoicing for trips, user-friendly built-in reports, easy creation of ad hoc reports, as well as tracking for vehicles and drivers, notifications for maintenance, and reminders for driver training. Additionally, there are extra modules available for further customization based on unique requirements. Customer reviews emphasize the system's efficiency and effectiveness in managing transportation services. The night prior to a scheduled ride, an automated call is generated for all clients to remind them of their upcoming trips, which greatly reduces the likelihood of no-shows and last-minute cancellations. In cases where a client does not respond, the system persists in reaching out at set intervals to guarantee they are informed. On the day of the ride itself, passengers are also notified with a call to let them know that their bus is en route, thereby improving overall communication and coordination between the service provider and its clients. This careful attention to detail ensures an enhanced user experience.
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TripMaster
TripMaster delivers top-notch scheduling and distribution software for NEMT and paratransit services. This cost-efficient software streamlines paratransit management through demand-response and NEMT functionalities, all designed with user-friendliness in mind, which is a principle that inspired its creation by the very customers it serves. As a comprehensive transit solution, it encompasses modules for Automated Scheduling, robust custom Reporting, Integrated Voice Response, Mobile Solutions, and an automated vehicle locator. Additionally, CTS Software enhances operations by providing thorough auditing support, cost control measures, manpower and vehicle resource management, along with route management capabilities. The software further includes features like statistical reporting, computer-assisted scheduling, and electronic billing. A unique aspect of our service is a 90-day money-back guarantee, ensuring customer satisfaction. After conducting a live demonstration of TripMaster's capabilities, our dedicated team will assist in setting up your database and offer personalized training for your staff, ensuring a smooth transition to our platform. With TripMaster, you can expect a partnership focused on optimizing your transit operations and enhancing overall efficiency.
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