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What is Tripsee Concierge?

TripSee Concierge is an intelligent guest relationship management system that utilizes SMS messaging to deliver personalized recommendations, itineraries, and assist with daily requests. By providing customized attention to every visitor, it cultivates deeper connections with guests, thereby boosting the likelihood of return visits. When hotels excel at creating unforgettable experiences for guests during their initial stay, it heightens the probability that those guests will return, even if rivals offer lower prices or more attractive locations. TripSee Concierge presents a unique experience for guests, featuring tailored recommendations and fully planned excursions designed to match their specific preferences. This platform not only manages essential guest information such as names, emails, phone numbers, tags, and notes but also keeps guests engaged throughout their entire stay. By proficiently tracking and overseeing guest interactions, hotel operators can foresee needs and build unique profiles for each visitor, fostering an environment of exceptional service that promotes loyalty. Moreover, by harnessing this innovative technology, hotels can greatly enhance the guest experience, effectively differentiating themselves from their competitors while establishing a reputation for outstanding service. Ultimately, this approach not only meets guest expectations but also paves the way for long-lasting relationships.

What is Scrigno?

Scrigno PMS stands out as a cutting-edge cloud-based hotel management platform that optimizes a variety of strategic functions within the hospitality sector. The system's primary advantage is its unified Oracle database, which effectively connects all departmental application modules, promoting seamless integration. It also complies with PCI-DSS certification and GDPR standards, guaranteeing strong security measures for hotel operations and guest information. With features that include centralized business intelligence, extensive reporting, accounting, and invoicing, the platform is well-equipped for modern hotel needs. Moreover, it encompasses tools for central reservation systems (CRS), revenue management, point of sale, food and beverage oversight, wellness services, marketing automation, and concierge functions. Scrigno PMS provides customized solutions at competitive prices and is hosted in one of Europe's most secure, PCI-DSS compliant data centers. Tailored to support hotel operations, Scrigno PMS empowers businesses to implement effective customer relationship marketing strategies by utilizing foundational customer data to enhance the hotel chain's overall information system. This holistic approach not only boosts operational efficiency but significantly elevates the guest experience as well, creating a win-win scenario for both hotels and their patrons. By prioritizing both security and functionality, Scrigno PMS positions itself as a vital tool for the modern hotelier.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TripSee

Date Founded

2010

Company Location

United States

Company Website

www.tripsee.travel/concierge/

Company Facts

Organization Name

GP Dati Hotel Service

Company Location

United States

Company Website

www.gpdati.com/en/solutions

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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