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What is Troops?

At the heart of revenue management is a sophisticated system that guarantees every revenue signal is captured effectively. By ensuring that relevant data reaches the appropriate individuals exactly when and where it is needed, you enable them to perform at their best. Staying updated on crucial events, whether it's tracking potential leads, finalizing deals, or managing customer inquiries, is of utmost importance. Equipping your team with essential insights and guiding them toward optimal actions is vital for success. Moreover, integrating your workflow with existing platforms like Slack and MS Teams can facilitate smooth searching, accessing, and modifying of your CRM data. It's important to grasp key metrics, oversee team activities, and provide coaching when necessary, alongside evaluating performance and the effects of critical initiatives. Troops offers instant notifications regarding events that could significantly affect revenue, making it easier for teams to identify and implement the right responses quickly, regardless of the device they are using, thus enhancing overall performance. Additionally, Troops efficiently automates repetitive tasks for customer-facing teams, freeing them up to devote more time to interactions with clients and prospects, which ultimately leads to improved satisfaction and success through a greater emphasis on nurturing relationships. This enhanced focus on building connections not only fosters loyalty but also drives sustainable growth for the organization.

What is Backflipt?

Easily create workflows and applications that connect people with essential information. Design forward-thinking workflows and applications that deliver an interactive experience driven by intelligence. This empowers regular users to establish and manage workflows independently, without needing the assistance of specialized service teams. By utilizing Backflipt's features, personnel who interact with customers, partner managers, sales development representatives (SDRs), and support staff can engage proactively and smoothly with up-to-date information. It enables citizen developers alongside IT operations to craft secure and compliant enterprise applications, leveraging customizable CSS files within the Backflipt App Builder platform, which generally requires minimal coding skills. Build applications that enhance business processes or simplify repetitive tasks, all while maintaining an engaging user experience. Use Backflipt Graph to customize experiences based on user context, which plays a crucial role in boosting productivity. Furthermore, it is possible to design an application or workflow that collects relevant profiles and insights from past conversations, ensuring thorough preparation for future meetings. Ultimately, Backflipt revolutionizes team collaboration by unifying information and workflows into a single, efficient platform. This integration not only streamlines processes but also fosters a culture of innovation and adaptability among team members.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Salesforce
Slack
Zendesk
Amazon Web Services (AWS)
Axis LMS
Dropbox
Google Cloud Platform
Google Drive
Google Workspace
Jira
Microsoft Outlook
Okta
Oracle Cloud Infrastructure
Stripe
Tableau
Workday Extend
Zoom

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Salesforce
Slack
Zendesk
Amazon Web Services (AWS)
Axis LMS
Dropbox
Google Cloud Platform
Google Drive
Google Workspace
Jira
Microsoft Outlook
Okta
Oracle Cloud Infrastructure
Stripe
Tableau
Workday Extend
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$60 per user per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Troops

Date Founded

2015

Company Location

United States

Company Website

troops.ai

Company Facts

Organization Name

Backflipt

Date Founded

2014

Company Location

United States

Company Website

www.backflipt.com

Categories and Features

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Revenue Operations

AI Insights
Account Health Dashboard
Automatic CRM Updates
Contact / Activity Tracking
RevOps Automation
Revenue Dashboard
Revenue Intelligence / Reporting
Sales Analytics
Sales Forecasting
Third-Party Data Aggregation

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Tracking

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Categories and Features

App Makers

Collaboration Tools
Compatibility Testing
Deployment Management
Drag & Drop
For eCommerce
Forms Creation
Iteration Management
Mobile Apps
No-Code
Pre-Built Templates
Visual Modeling
Web Apps
Workflow Management

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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