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What is TruPresence?

The premier source for digital marketing and location intelligence for franchises. Mastering local SEO can be complex, requiring a comprehensive grasp of both national and local marketing tactics. This intricacy poses several obstacles for marketers working on a larger scale. By leveraging a variety of tools designed to boost your visibility at both national and local levels, our sophisticated multi-location platform is crafted to facilitate your expansion. E-commerce solutions are customized for businesses aiming to broaden their footprint in both national and global markets. With TruPresence, your franchise or multi-location enterprise can excel in the online sphere. Founded in 2006, TruPresence has been leading the charge in developing impactful digital strategies tailored specifically for the franchise industry. Our team of enthusiastic marketers and technology experts is committed to enhancing the online visibility of franchises and multi-location businesses. We partner with brands at different growth stages, acknowledging their unique characteristics and offering personalized assistance to help them realize their full potential in the digital realm. Our dedication to innovation ensures that we stay ahead of the curve in an ever-evolving marketplace.

What is Reputation.com?

Leverage feedback from likes, listings, and comments to gain a competitive edge in the market. The most successful brands around the globe utilize their reputations to foster robust connections with customers and communities. We pioneered online reputation management and continue to lead the way with our innovative Reputation Experience Management platform (RXM). Comprehensive Platform: Our Reputation platform consolidates all feedback—from reviews and surveys to social media and business listings—into a singular, user-friendly interface. This platform also features a tool designed to monitor the key metrics that matter most to your business. Insightful Analytics - Our state-of-the-art online reputation management system equips businesses with the necessary resources to foresee customer issues and meet market demands effectively. Your Information, Your Preferences: Tailor custom views and generate reports to highlight what matters most to you. Additionally, you have the option to integrate data from various sources, ensuring you have a holistic view of your reputation in one accessible location. By utilizing these features, businesses can make informed decisions that enhance their overall strategy.

Media

Media

Integrations Supported

Facebook
Apple Maps
Bing Places
CDK Global
DealerVault
DrChrono
Entrata
Glassdoor
Google Business Profile
HubSpot CRM
Instagram
LinkedIn
Microsoft 365
Mosaic by MethodWorx
Salesforce
UPS Ready
Yardi Investment Suite
athenaCommunicator

Integrations Supported

Facebook
Apple Maps
Bing Places
CDK Global
DealerVault
DrChrono
Entrata
Glassdoor
Google Business Profile
HubSpot CRM
Instagram
LinkedIn
Microsoft 365
Mosaic by MethodWorx
Salesforce
UPS Ready
Yardi Investment Suite
athenaCommunicator

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Contact Us
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TruPresence

Date Founded

2006

Company Location

United States

Company Website

www.trupresence.com

Company Facts

Organization Name

Reputation.com

Date Founded

2006

Company Location

United States

Company Website

reputation.com

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Store Locator

Analytics
Automatic Location Detection
Directions
Distance Calculation
Event Promotions
Mapping
Product Search Filtering
Promotions / Coupons
Search
White Label

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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