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What is TruPresence?

The premier source for digital marketing and location intelligence for franchises. Mastering local SEO can be complex, requiring a comprehensive grasp of both national and local marketing tactics. This intricacy poses several obstacles for marketers working on a larger scale. By leveraging a variety of tools designed to boost your visibility at both national and local levels, our sophisticated multi-location platform is crafted to facilitate your expansion. E-commerce solutions are customized for businesses aiming to broaden their footprint in both national and global markets. With TruPresence, your franchise or multi-location enterprise can excel in the online sphere. Founded in 2006, TruPresence has been leading the charge in developing impactful digital strategies tailored specifically for the franchise industry. Our team of enthusiastic marketers and technology experts is committed to enhancing the online visibility of franchises and multi-location businesses. We partner with brands at different growth stages, acknowledging their unique characteristics and offering personalized assistance to help them realize their full potential in the digital realm. Our dedication to innovation ensures that we stay ahead of the curve in an ever-evolving marketplace.

What is Social Places?

An individual is currently active online, expressing opinions in various ways. Is your brand prepared to engage with them? Research shows that consumers place greater trust in reviews compared to personal recommendations. Favorable reviews can significantly motivate potential customers to reach out to a business, whether by visiting the website, making a phone call, or stopping by in person. You have the flexibility to select which review ratings and platforms to showcase. Tailored notifications can be set up for managers, clients, and brands alike. Additionally, our API enables you to prominently feature testimonials and customer feedback on your website, enhancing credibility and engagement. This integration can help foster a more interactive relationship between your brand and its audience.

Media

Media

Integrations Supported

Facebook
Instagram
Apple Maps
Bing Maps
Google
HERE
LinkedIn
Tripadvisor
Trustist
Trustpilot
UPS Ready
WhatsApp
X (Twitter)

Integrations Supported

Facebook
Instagram
Apple Maps
Bing Maps
Google
HERE
LinkedIn
Tripadvisor
Trustist
Trustpilot
UPS Ready
WhatsApp
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Based on Location Count
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TruPresence

Date Founded

2006

Company Location

United States

Company Website

www.trupresence.com

Company Facts

Organization Name

Social Places

Date Founded

2015

Company Location

South Africa

Company Website

socialplaces.io

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Store Locator

Analytics
Automatic Location Detection
Directions
Distance Calculation
Event Promotions
Mapping
Product Search Filtering
Promotions / Coupons
Search
White Label

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Store Locator

Analytics
Automatic Location Detection
Directions
Distance Calculation
Event Promotions
Mapping
Product Search Filtering
Promotions / Coupons
Search
White Label

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