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What is True Lark?

With round-the-clock support, you can effortlessly expand, maintain, or engage with your clientele. This system is entirely automated, allowing you to concentrate on what truly matters for your business. True Lark, previously known as FrontdeskAI, provides an AI assistant called Sasha. Sasha is capable of addressing missed calls through text and delivering prompt, empathetic replies at any hour. The automation means you won't need to lift a finger to manage these interactions. The technology should align with your business model, enabling you to operate in a way that suits your unique needs. Sasha not only oversees your website but also assists in answering inquiries, booking classes or appointments, and connecting with prospective clients. By aligning customers with the most suitable pricing, services, and communication style reflecting your brand, you can significantly boost both revenue and customer loyalty. This innovative approach ensures that your business remains competitive and responsive in a rapidly changing market.

What is B2Chat?

B2Chat is an innovative online platform aimed at elevating customer service for businesses by streamlining the chat interaction process. This application enables users to efficiently connect with customers through multiple agents, all managed from one central location. By integrating chats from various messaging services like Facebook Messenger, Instagram, LiveChat, Telegram, and WhatsApp, B2Chat allows businesses to handle all customer communications fluidly and effectively. Take advantage of the chance to turn every customer interaction into a potential sale by simplifying your communication pathways, which eliminates the need to log into each service separately. Improve your team's response time with ready-to-use messages, helping both your staff and customers save precious time. Furthermore, the platform provides comprehensive reports on team performance, facilitating the analysis of critical data and empowering you to make strategic decisions that enhance your business outcomes. This holistic strategy not only boosts customer satisfaction but also fosters growth and success for your organization, paving the way for a more efficient operational model in the long run. By adopting B2Chat, businesses can ensure they remain competitive in an ever-evolving market.

Media

Media

Integrations Supported

Booker
Boulevard
Mindbody
Phorest Salon Software

Integrations Supported

Facebook Messenger
Instagram
LiveChat
Telegram
WhatsApp

API Availability

API Availability

Pricing Information

$199 per month

Pricing Information

$80 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

True Lark

Date Founded

2017

Company Location

United States

Company Website

truelark.com

Company Facts

Organization Name

B2Chat

Date Founded

2017

Company Location

Colombia

Company Website

www.b2chat.io

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Group Scheduling
Multi-Location
Online Payments
Recurring Appointments
Room Booking Management

Conversational AI

Code-free Development
Intent Recognition
Omni-Channel
On-Screen Chats
Sentiment Analysis
Speech Recognition
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Chatbot
Email Automation
Mobile Messaging
Product Recommendations

Customer Engagement

Analytics
Communication Management
Community Management
Feedback Collection
Live Chat

Live Chat

Proactive Chat
Third Party Integration

Medical Scheduling

Appointment Management
Multi-Location
Patient Scheduling

Salon

Client Profiles
Multi-Location
Recurring Appointments

Scheduling

Appointment Scheduling
Automated Scheduling
Class Scheduling
Multi-Location
Real-time Scheduling

Spa

Appointment Management
Client Management
Online Booking

Categories and Features

Chatbot

Reporting / Analytics

Conversational AI

Not specified

Conversational Marketing

Multi-Channel Communication

Integration

Not specified

Live Chat

Transfers / Routing

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